Head of Cao Business Management and Transformation

2 weeks ago

New York, United States Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a...

**In this role, you will**:

- Provide vision and set direction for strategic cross-border and international multi-business line initiatives
- Drive growth in revenue and the international footprint through the identification of synergies with Business Execution companywide
- Provide thought leadership to develop and implement strategic solutions to highly complex and potentially companywide business challenges through optimization of resources
- Analyze and develop business execution solutions to address complex international business challenges
- Lead a team of managers to develop long-term strategies, policies, and process advancements for the purpose of operational excellence and process efficiency in order to achieve business objectives
- Collaborate with and influence management regarding significant trends and issues, and recommend appropriate strategies or actions
- Drive, manage, and support internal communications and forums to encourage and enable collaboration and cultural evolution initiatives, as required or directed by the Chief Executive Officer and Chief Operating Officer
- Manage allocation of people and financial resources for Business Execution
- Develop and guide a culture of talent development to meet business objectives and strategy

**Required Qualifications**:

- 8+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management experience

**Desired **Qualifications**:

- Experience building and managing industry-leading enterprise functions in the financial services industry
- Ability to work effectively in a team environment and across all organizational levels, where influencing, flexibility, collaboration, and adaptability are critically important
- Demonstrated success of identifying, defining and leading transformational change within a large complex organization
- Track record of building successful relationships, collaborating with business leaders and influencing key partners to drive tangible results
- Experience managing highly complex issues and negotiating solutions across multiple business lines and leadership hierarchies
- Experience internally identifying, managing and mitigating risk while adhering to the policies and expectations from the applicable governmental oversite entities
- Ability to create, define and drive change toward continuous improvement and excellence
- Thoughtful and decisive style with strong ability negotiate critical issue resolution
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

**Job Expectations**:

- Travel as needed

Wells Fargo is seeking a market proven and highly collaborative leader with technology and business experience and an ability to lead and enable an enterprise-wide business transformation. He/She will help the CAO office achieve multi-year transformation objectives and provide strategic leadership, operational management support as part of the execution, oversight, and coordination of key activities across the company.

The Head Business Management & Transformation for the Chief Administrative Officer (CAO) office will play a critical role in shaping the strategic direction, driving transformational initiatives, and fostering innovation across the CAO's domain which comprises ~4000 people and $5bn budget. This executive will work closely with senior leadership and cross-functional teams within Data Management & Insights, Business Resiliency, Corporate Properties, Corporate Security, Enterprise Change Management, Procurement and Strategic Programs to ensure alignment with the organization's overarching goals and objectives.

**Core Duties & Responsibilities**
- Lead the development and execution of comprehensive strategic plans that support the growth and efficiency objectives of Wells Fargo, specifically within the CAO's areas of oversight.
- Drive transformational change across the CAO teams, ensuring initiatives are effectively prioritized, aligned with business goals, and implemented with clear metrics for success.
- Foster a culture of innovation within the CAO office, encouraging the exploration of new technologies, processes, and business models to enhance operational efficiencies and customer service.
- Collaborate with senior leaders across the organization to identify and evaluate strategic opportunities for partnership, acquisition, or divestiture.
- Own the workforce strategy and execution of "how we work"
- Set up and Drive employee experience initiatives
- Provide strategic direction enabling the functional areas to deliver world-class support to business needs, requirements, and ambitions in an effective and efficient manner.
- Provide strategic oversight and support of governance activities, to include management of the

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