![FLEX College Prep](https://media.trabajo.org/img/noimg.jpg)
Sales Operations Support Specialist
4 weeks ago
One of California’s leading educational service providers, FLEX College Prep, is seeking dynamic and
customer-driven individuals to drive sales within assigned markets and provide outstanding service to its
diverse client base. The Sales Operations Support Specialist performs a valuable role supporting the sales and operations departments as well a primary contact for clients. This position will report directly to FLEX’s Director of Academic Operations.
**What We're Looking For**:
- Bachelor’s degree required
- 2 or more years of sales operations experience is a must
- Experience working in education, college prep or related industry strongly preferred
- Strong MS Office and CRM database experience
- Strong interpersonal communication skills, ability to establish rapport with students, parents, and co-workers
- Excellent time-management, attention to detail, and organizational skills
- Proven ability to multi-task
**What You'll Do**:
- ** Sales Support**:
- Work with the Director for Academic Service Operations on sales promotions and pricing structures.
- Coordinate and Facilitate marketing efforts, including webinars, seminars, direct mailings, and more.
- Manage FLEX institutional partnerships, ensuring excellent student satisfaction.
- Ensure high standards of post-sale service and manage program data and analytics to enhance service quality.
- Maintain an updated CRM system, provide accurate sales forecasts, and optimize lead management.
- Respond to customer inquiries.
- **
Operations Support**:
- Perform all administrative tasks related to FLEX services, ensuring smooth operations both in-person and online.
- Monitor and track data related to customer satisfaction and student progress.
- Oversee all of FLEX's California facilities, including coordinating lease agreements, and utilities, and maintaining a professional center aesthetic.
**Where You'll Do It**:
- ** Northern California**: Cupertino or Palo Alto; occasional travel to Fremont and Irvine offices
**When You'll Do It**:
- 9:30 Am - 6:30 Pm ( Hybrid AFTER 1st 90 days )
Why FLEX?
We at FLEX know that teaching and consulting are opportunities to build relationships. Our team understands that each student has a unique background and a unique set of challenges and goals; we work closely with families to help every student overcome those challenges and achieve those goals. In an increasingly crowded industry, FLEX leads through integrity.
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