Education Specialist
1 month ago
**Note**: This position requires a cover letter for consideration. Refer to the “How to Apply” section of the job description for details. Applications without a cover letter will not be considered.
**POSITION OVERVIEW**:
The Education Specialist works with 9/11 Memorial & Museum Education staff to deliver high-quality programming for school, youth, and family audiences. This position delivers age-appropriate education programs for school and educator groups visiting the Museum and virtually through our Virtual School Programs. Intensive initial training will be provided by Memorial Museum staff.
As programming evolves, this position will deliver age-appropriate school tours, teacher professional development sessions, and programs for intergenerational audiences visiting the Museum. In addition, this position will support the education staff on other relevant programming.
The Education Specialist will report to the Education Programs Manager within the Education Programs team. Education Programs and may require the flexibility to work evenings and occasional weekends.
**ESSENTIAL FUNCTIONS**:
- Lead, film, and facilitate virtual school programs for school and educator groups.
- Lead tours for school, educator, and intergenerational groups visiting the Museum.
- Contact teachers in advance of field trips to assess specific requests and confirm registration details.
- Set up and break down tour equipment while promptly reporting any technical issues.
- Deliver daily tours and student workshops for school groups visiting the Museum.
- Assist with additional special projects related to educational programming.
- Collaborate with the Education Programs staff to effectively assess these programs.
- Facilitate family programs for intergenerational audiences as needed.
- Support the development and facilitation of professional development workshops as needed.
- Continually study the Museum’s collections, exhibitions, and content to ensure a thorough understanding of our institution, the World Trade Center, and the history surrounding 9/11.
- Ensure that all content delivered to Museum visitors is accurate.
- Make other presentations on behalf of the Museum, including at external conferences.
- Provide public tours, as needed.
- Other duties as assigned.
**QUALIFICATIONS/SKILL REQUIREMENTS**:
- College degree required.
- At least three years’ experience coordinating or teaching museum education programs.
- Knowledge of and experience with museum education concepts, pedagogy, and best practices.
- Basic familiarity with 9/11 history desirable, but not required.
- Highly organized, able to organize details and schedules.
- Self-starter, takes initiative, works well independently.
- Excellent communication skills, including telephone, interpersonal, and written skills.
- Able to interact professionally and appropriately with staff, volunteers, and the public.
- Command of a second language preferred.
- Able to work evenings as needed.
- Working knowledge of Microsoft Office, Adobe Acrobat, Outlook calendaring, Zoom, and relevant database software preferred.
- Ability to accept guidance, direction, and supervision; able to give feedback and share ideas appropriately and professionally.
- Must adhere to a policy of strict confidentiality in terms of information regarding 9/11 victims, bid documents, security and life safety incidents, and labor relations.
**REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS**
- Participate in the Annual 5K Fundraiser and September 11th Commemoration.
- Assist with other special projects and events in support of the 9/11 Memorial & Museum mission, as assigned
**HOW TO APPLY**
- Please indicate the location where job posting was seen
**Note**: Applications without a cover letter will not be considered
**PHYSICAL DEMANDS/WORK ENVIRONMENT**
The physical demands and work environment described in this job description are representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to see, be mobile, and have the ability for 2-way communication with the public and staff.
The work environment is an indoor, climate-controlled office environment comprised of cubicles, walled-offices and group conference rooms. The noise level in the office environment is usually low. Employees will be required to comply with the organizational Health and Safety Plan. Minimal travel is required.
This job description is a descriptive list of the responsibilities and qualifications associated with this position and is not intended to be all inclusive. Employees are expected to also perform other business-related duties as assigned by the supervisor or other management.
The organization reserves the right to change, modify, or reassign job respon
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