Floor Manager

1 week ago


New York, United States Hybrid Hire Full time

**Job Title**: Floor Manager

**Location**: Upper West Side, Manhattan NY

**Responsibilities**:

- Oversee the daily operations of the restaurant, ensuring that all guests receive exceptional service.
- Manage and develop a team of employees, including hiring, training, and scheduling.
- Ensure that all employees adhere to company policies and procedures, as well as local health and safety regulations.
- Handle customer complaints and resolve issues in a timely and effective manner.
- Manage inventory and order supplies as needed to maintain adequate stock levels.
- Conduct regular meetings with staff to review performance and provide feedback for improvement.
- Responsible for opening and closing the restaurant, including cash handling, safe counts, and ensuring the restaurant is always secure.
- Plan and execute daily floor plans to optimize seating arrangements and ensure maximum efficiency.
- Create and manage employee schedules to always ensure adequate staffing levels.
- Maintain a positive and professional working environment for all staff members.
- Develop and maintain a comprehensive knowledge of spirits and fine dining to train and educate staff on industry trends, new products, and service techniques.
- Ensure that all front-of-house staff can accurately describe and recommend wine and beverage pairings to guests.

**Qualifications**:

- Minimum of 2-3 years of experience managing a high-volume restaurant, with experience in fine dining and spirits.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong organizational and time-management skills, with the ability to multitask and prioritize tasks effectively.
- Proficient in computer software programs, including Microsoft Office and restaurant management software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods of time and lift up to 50 pounds.

**What we Offer**:

- Bonus
- Competative salary
- 401k
- 2 weeks paid vacation
- Training and Career Growth
- Ability to work with one of the best teams in the industry


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