Account Coordinator
2 weeks ago
**Why Printron?**
We are a full service integrated world-class graphics prepress provider delivering award-winning results with skilled technicians and innovative technology. Our company culture procures a**COLLABORATIVE**environment and is family-centric providing a**WORK-LIFE BALANCE**.Our people and our teams set us apart. We are personable, available,**FLEXIBLE**, and true experts of our craft. It's always been about working smart and working together.
**Sound like a team you want to be part of?**
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In the role of Account Coordinator, you will (not an all inclusive list)
- compile, organize, facilitate, and document information for customer order requests of intermediate level of complexity.
- interact with customers to provide information in response to inquiries about products and services and handle and resolve customer concerns.
- build and maintain customer relationships through unsurpassed customer service.
- accurately enter job ticket data into data entry system.
**Full-time position, Monday - Friday (40 hours), 1st Shift. This position requires a daily commute to our office located in Neenah, Wisconsin and is not eligible for remote employment.**
**Education and Experience**
- High School graduate or General Education Degree (GED, HSED), Associate's Degree (2 year college or technical school) or work equivalent, Field of Study: customer service, printing graphics.
- At least 5 years in a Customer Service equivalent position with a printing background preferred.
- Excellent phone etiquette.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Must provide documentation of eligibility to work in the United States and applicable background verification(s).
**Benefits**
- 401(k) and employer match
- Health and dental insurance
- Vision insurance
- Life insurance
- Employee assistance program
- Paid time off, paid illness
- Disability plans
A full job description available upon request and provided upon interview.
Printron will offer reasonable accommodations to applicants and employees to the extent required by law. Contact Human Resources for any accommodation request.
Printron is an Equal Opportunity Employer
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