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Database Coordinator

4 months ago

Santa Clarita, United States ZOE International Full time

**Job Title**: Database Coordinator

**Position Type**: Part-Time

**Start Date**: June 2024

ZOE International is seeking a highly organized and detail-oriented Database Coordinator to support the Development Team and manage Virtuous, the donor management system used by the organization. This position collaborates closely with the Development Director and Donor Relations Manager and is responsible for overseeing data structure, supervision, data retrieval, report customization and analysis, policies & procedures, security, and data entry quality control.

**Database Coordinator Responsibilities**:
**Database Management and Integrity**:

- Manage and maintain data integrity of ZOE’s Virtuous donor relationship management software, including data audits and updating mailing lists
- Ensure highly accurate and current donor data, including key information, cultivation activities, bounce, histories, solicitor and relationship notes and solicitation calendars.
- Assist in segmenting donors based on various criteria (e.g., giving history, interests) to tailor communication and fundraising strategies.
- Ensure compliance with data protection regulations (e.g., GDPR, CCPA) and implement best practices for data security and privacy.
- Identify opportunities for improving database management practices and suggest enhancements to Virtuous or other systems to meet the organization's evolving needs.

**Reporting and Analysis**:

- Generate monthly, quarterly, and ad hoc reports for the Development and/or Executive team.
- Create and analyze Virtuous donor dashboard reports for the Development Department and major gift solicitors.
- Use data analysis to provide insights and recommendations to the Development Team for improving donor retention, increasing donations, and optimizing fundraising campaigns.

**Support and Training**:

- Develop and maintain training materials and documentation for database use, ensuring that staff members have the necessary resources to effectively utilize Virtuous.
- Provide training and support to staff on database use and best practices

**Collaboration and Strategy**:

- Collaborate with the Development team to identify and implement donor acquisition, retention, and stewardship strategies.
- Collaborate with other departments (e.g., Accounting, Marketing, Programs) to ensure alignment of database management practices with overall organizational goals and strategies.

**Professional Development**:

- Stay informed about trends and best practices in nonprofit database management and fundraising.

**Other Responsibilities**:

- Work effectively as a member of multiple project teams.
- Follow a strict code of confidentiality.
- Work will be onsite in our Newhall, CA office.

**Qualifications**:

- Bachelor's degree or equivalent technology certifications.
- Minimum of 2 years of experience at a nonprofit organization or ministry
- Experience in establishing and institutionalizing donor database best practices
- Experience project management a plus
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team in a fast-paced environment
- Passion for the mission and values of ZOE International

**Manager: Director of Development**

**Hours: 15- 25 Hours Weekly