Medical Receptionist

2 weeks ago

Norfolk, United States Wagner Kapoor Institute Full time

**Company: Wagner Kapoor Institute**

**About Us**: At the Wagner Kapoor Institute, our mission is "Saving Sight, Enhancing

Lives." We are a Disney-like, friendly, and fast-paced ophthalmic practice dedicated to

providing exceptional eye care services to the Norfolk community. Our team is

committed to delivering a magical experience to our patients, where every interaction is

filled with warmth, compassion, and efficiency.

We are looking for a Disney-like medical receptionist to join our team

at the Wagner Kapoor Institute in Norfolk, VA.

**Responsibilities**:

- Greeting Patients and Visitors:

- Welcome patients and visitors with genuine warmth and enthusiasm, embodying the

Disney spirit of hospitality from the moment they enter our practice.
- Maintain a positive and cheerful demeanor, even during busy periods, to ensure

every interaction leaves a lasting impression of kindness and care.

**Administrative Tasks**:

- Make daily patient appointment confirmation calls to ensure the smooth running of

the schedule and minimize no-shows.
- Verify patient insurance information accurately and efficiently, assisting patients with

insurance-related inquiries and forms.
- Schedule patient follow-up appointments and coordinate doctor referrals as needed,

ensuring continuity of care for our patients.
- Check in office packages and distribute mail to administrative assistants promptly,

maintaining efficient office operations.
- Update patient spreadsheet with new information and ensure accuracy of existing

data, supporting the smooth functioning of our administrative processes.

demonstrating excellent organizational skills and attention to detail.
- Distribute electronic faxes office-wide, ensuring timely delivery of important

documents and correspondence to relevant staff members.

**Requirements**:

- High school diploma or equivalent; additional certification in healthcare

administration or related field is a plus.
- Previous experience in a medical office or customer service role preferred, with a

passion for delivering exceptional service.
- Proficiency in computer systems and electronic medical records, with the ability

to navigate software with ease.
- Excellent communication and interpersonal skills, with a naturally friendly and

approachable demeanor.
- Strong organizational abilities and attention to detail, coupled with the ability to

thrive in a fast-paced environment.
- A genuine passion for making a positive difference in the lives of others, aligned

with our mission of Saving Sight, Enhancing Lives.

**Benefits**: Joining our team means becoming part of a magical family dedicated to

making a difference in the world. We offer competitive compensation, health insurance,

retirement plans, paid time off, and opportunities for personal and professional growth.

How to Apply: If you ready to bring a touch of Disney magic to our practice and help

us fulfill our mission of Saving Sight, Enhancing Lives, please submit your resume and

a cover letter outlining your qualifications and why you excited about this opportunity

Pay: $17.50 - $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Parental leave
- Pet insurance
- Referral program
- Tuition reimbursement
- Vision insurance

Healthcare setting:

- Medical office

Medical specialties:

- Ophthalmology

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Norfolk, VA 23502: Relocate before starting work (required)

Work Location: In person

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