Front Desk Agent full Time weekends Required
2 weeks ago
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
**Skills**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
Pay: $19.00 - $22.88 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Every weekend
- Holidays
- Morning shift
Work setting:
- In-person
**Experience**:
- Hospitality: 1 year (required)
Shift availability:
- Day Shift (required)
Ability to Relocate:
- Carlsbad, CA 92008: Relocate before starting work (required)
Work Location: In person
-
Front Desk Agent
5 days ago
Carlsbad, United States Omni Hotels & Resorts Full time**Location**: **La Costa Resort and Spa** Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship...
-
Front Desk Agent
7 days ago
Carlsbad, United States Omni Hotels Full timeLocation La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and...
-
Carlsbad, United States Grand Pacific Resorts Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. **Responsibilities** - Perform all check-in and check-out tasks -...
-
Front Desk Agent>
5 days ago
Carlsbad, United States Davidson Hospitality Group Full timeDavidson Hospitality Group - 9288 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...
-
Front Desk Agent
6 days ago
Carlsbad, United States Omni Hotels & resorts Full timeLa Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and...
-
Front Desk Agent
7 days ago
Carlsbad, United States Davidson Hospitality Group Full timeProperty Description Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that offers unparalleled hospitality experiences. With positions available in front...
-
Front Desk Agent
6 days ago
Carlsbad, United States Davidson Hospitality Group Full timeCape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that offers unparalleled hospitality experiences. With positions available in front desk, housekeeping,...
-
Front Desk Agent
2 days ago
Carlsbad, United States Holiday Inn Express Carlsbad Beach Full timeOverview: We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. If you have excellent communication skills, a passion for guest services, and enjoy working in a...
-
Front Desk Agent
6 days ago
Carlsbad, United States Davidson Hospitality Group Full timeProperty Description Hilton Garden Inn Carlsbad Beach is a premier hotel located in Carlsbad, California, offering exciting job opportunities for motivated individuals. Joining the team at Hilton Garden Inn Carlsbad Beach means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service. The hotel boasts a stunning...
-
Front Desk Agent
7 days ago
Carlsbad, United States Hilton Garden Inn Carlsbad Beach Full timeProperty Description: Hilton Garden Inn Carlsbad Beach is a premier hotel located in Carlsbad, California, offering exciting job opportunities for motivated individuals. Joining the team at Hilton Garden Inn Carlsbad Beach means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service. The hotel boasts a stunning...
-
Front Desk Agent
6 days ago
Carlsbad, United States Grand Pacific Palisades Resort Full timeJob Details Job Location: Grand Pacific Marbrisa - Carlsbad, CA Position Type: Full Time Salary Range: $16.00 - $30.00 Hourly Job Shift: Varied Description Position Summary/ Objective: Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners,...
-
Spa Front Desk Agent
3 days ago
Carlsbad, United States Omni Hotels Full timeLocation La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf...
-
Front Desk Agent
6 days ago
Carlsbad, United States Davidson Hospitality Group Full timeHilton Garden Inn Carlsbad Beach is a premier hotel located in Carlsbad, California, offering exciting job opportunities for motivated individuals. Joining the team at Hilton Garden Inn Carlsbad Beach means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service. The hotel boasts a stunning beachfront location,...
-
Front Desk Agent>
3 days ago
Carlsbad, United States Omni Hotels Full timeOmni Hotels - JobID: 109155 [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be knowledgeable of ongoing discounts, packages and promotions; Interact...
-
Front Desk Agent
7 days ago
Carlsbad, United States Grand Pacific Resorts Full timeJob DetailsJob Location Grand Pacific Marbrisa - Carlsbad, CA Position Type Full Time Salary Range $16.00 - $30.00 Hourly Job Shift Varied DescriptionPosition Summary/ Objective: Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and...
-
Spa Front Desk Agent- Part Time
2 weeks ago
Carlsbad, United States Omni Hotels & Resorts Full time**Location**: **La Costa Resort and Spa** Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship...
-
Front Desk Agent
6 days ago
Carlsbad, United States Excel Hotel Group Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceVision insuranceJob SummaryThe Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information...
-
Front Desk Agent
7 days ago
Carlsbad, United States Excel Hotel Group Full timeBenefits: Dental insurance Health insurance Vision insurance Job SummaryThe Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing...
-
Front Desk Supervisor
7 days ago
Carlsbad, United States Grand Pacific Palisades Resort Full timeJob Details Job Location: Grand Pacific Hotel Services LP - Carlsbad, CA Position Type: Full Time Salary Range: $20.50 - $20.50 Hourly Job Shift: Varied Description POSITION PURPOSE Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest...
-
Front Desk Agent
6 days ago
Carlsbad, United States Highgate Hotels Full timeDriven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have...