Expediter

2 weeks ago


Los Angeles, United States First Legal Network LLC Full time

**Position Summary**:
The Expediter is responsible for ensuring the retrieval of records in a deadline-driven environment through phone & written communication with customers, medical offices, hospitals, government offices, businesses, and other locations.

**Job Qualifications**:

- High School Diploma or GED equivalent
- Minimum of one year of customer service experience
- Computer and Data Entry skills including Word, Excel, Internet
- Securing New Business - Converting prospects into new clients and growing additional business with existing clients
- Champion for exceptional customer service in providing business solutions to anticipate and meet client base needs
- A commitment to excellence and to making a difference; results-driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
- Written communication: proper writing and grammar skills a must (letters, memos, sentence structure)

**Job Duties**:

- Retrieve records in a deadline-driven environment through phone & written communication with customers, medical offices, hospitals, government offices, businesses, and other locations.
- Initiating and following up on requests with deponents. Speaking with attorneys and paralegals in regards to record requests
- Locating deponents (phone numbers, fax numbers, addresses, correct facility or departments, etc.) via the internet or phone
- Entering client/order information

**Schedule/Location**:

- Schedule: Monday-Friday 8:30am-5:00pm
- ** In Office - Los Angeles, CA**

**About First Legal**:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

First Legal is the first truly comprehensive File Thru Trial solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.


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