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Information Technology Training Specialist

4 months ago

Lebanon, United States D-H Medical Center Full time

**Overview**

**Responsibilities**
**Analysis**

Leverage feedback & data to create learning modules and evaluate effectiveness. Collaborate with members of this team and stakeholders to ensure material meets desired outcomes.

**Design**

Design learning solutions based on analyses that include curriculum content and documentation and factor in adult learning theories.

**Development**

Develop & maintain course materials including instructor manuals, training guides, quick start guides, tip sheets, and eLearnings. Engage in continuous improvement of all materials.

**HIPAA / Privacy Practices**

Adhere to HIPAA compliance rules.

**Technical Build / Support**

**User Support**

Provide weekly remote and in-person support to users receiving training at DH locations. Participate in off-hour on-call support rotation.

**Key Competencies**
- Understanding of adult learning principles
- Adaptability/flexibility
- Demonstrating flexibility with respect to required changes in training content and delivery methods
- Autonomy/independence
- The ability to work without close supervision, taking ownership of work activities, and ensuring training material meets Epic’s and DH’s standards
- Critical thinking
- The ability to see things in an open-minded way and examine an idea or concept from as many angles as possible
- Dependability
- The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and on time
- Learning
- The ability to learn new content and leverage that knowledge to develop strong training programs
- Interpersonal skills
- Being cooperative and approachable and taking time to listen to and address others' questions or concerns
- Presentation skills
- The ability to develop and deliver formal presentations. This includes presenting information in a clear and interesting manner, commanding the audience's attention, developing effective materials, and handling questions or challenges from the audience.
- Reading comprehension
- The ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material
- Verbal and written communication
- The ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing. This includes targeting the amount, style, and content of the information to the needs of the receiver.
- Work ethic
- The willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity

**Qualifications**
- Bachelor's degree with 2 years of related experience or the equivalent in education and experience required.
- Knowledge of adult learning principals and training methodology required.
- Strong interpersonal, organizational and presentation skills required.

**Required Licensure/Certifications**

**Don't meet every single requirement?**
- **
Remote**: Hybrid Remote;
- ** Area of Interest**: Information Systems/Technology;
- ** FTE/Hours per pay period**: 1.00 - 1.00 - 40 hrs/week;
- ** Shift**: Day;
- ** Job ID**: 23153;
- Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._

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