Front Office Receptionist/scheduler

2 weeks ago


Massapequa, United States TOTAL PHYSICAL THERAPY Full time

We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring a positive experience for our patients. If you have strong organizational skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.

**Duties**:

- Greet and welcome patients as they arrive at the office
- Answer phone calls and direct them to the appropriate staff member
- Schedule appointments
- Verify patient insurance information and collect co-payments
- Maintain patient records and ensure accuracy of medical information
- Assist with medical billing and coding tasks
- Handle patient inquiries and provide necessary information
- Maintain cleanliness and organization of the front desk area

Qualifications:

- Previous experience working in an office or medical setting is preferred, but not necessary. We are willing to train the right person
- Familiarity with medical terminology and procedures is a plus
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask effectively
- Knowledge of HIPAA regulations and patient privacy practices

Pay: From $18.00 per hour

Expected hours: 20 per week

**Benefits**:

- 401(k)
- Free parking
- Health insurance
- On-the-job training
- Paid time off

Healthcare setting:

- Clinic
- Medical office
- Outpatient

Medical specialties:

- Physical & Rehabilitation Medicine

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

People with a criminal record are encouraged to apply

Shift availability:

- Day Shift (required)
- Night Shift (preferred)

Ability to Commute:

- Massapequa, NY 11758 (preferred)

Work Location: In person



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