Front Desk Coordinator/receptionist

3 weeks ago


Washington, United States Verve Behavioral Health Full time

**Position Title**:Front Desk Coordinator (Part-Time)

**Position Summary**:
As part of a multidisciplinary team, the Front Desk Coordinator provides staff and client support within an organized intensive outpatient treatment facility. Responsible for efficiently managing front desk operations, administrative duties, and the communication of client responses/behavior with the clinical team.

**Minimum Qualifications/Requirements**:

- 1+ years experience working in intensive outpatient or residential treatment setting _(preferred)_
- 1+ years experience working in a clerical/administrative role _(preferred)_
- Must have a minimum of one (1) year of sobriety if identifying as being in recovery _(desirable)_

**Reports to**: Director of Operations

**Supervised by**: Director of Operations

**Supervises**: None

**Responsibilities and Specific Job Duties**:

- Greets and welcomes clients and guests in a friendly & professional manner.
- Maintains office security by following safety procedures and controlling access via the reception desk.
- Ensures the reception area is tidy and presentable
- Maintains the integrity of facility entryway
- Retrieves and sorts mail and package deliveries daily
- Participates in weekly supervision or as otherwise required
- Assists Director of Operation with tasks, as assigned
- Assists in client admissions, ensuring completion of the safety tour, initial assessments, consent forms, and releases
- Communicates with client pharmacies, as needed
- Managing client daily attendance
- Coordinates Medical Director schedule
- Ensures completion and delivery of clients weekly schedules
- Communicates with other facilities to request client medical records
- Communicates with clinical team members regarding client responses/behaviors and any concerning issues that arise.
- Notifies primary therapist or clinical director immediately if there is a client safety concern.
- Provides milieu management support, as needed
- Manages the Company’s data dashboard
- Participates in other Verve program and recovery community activities
- Ensures physical facility safety and security by conducting regular checks for working

CO2, smoke, AED machine, and fire alarms, perimeter checks, and working lights and fixtures.
- Follows emergency procedures (including phone call protocol, etc.)
- Responsible for management of daily lunch orders for PHP clients
- Monitors and maintains facility inventory, ordering supplies and updating spreadsheets daily
- Other administrative duties, as assigned

**Employee Accountability**:
As an employee of Verve Behavioral Health, the Front Desk Coordinator adheres to expectations of the organization, and applicable external agencies and organizations. Specifically, the employee:

- Maintains familiarity with and adheres to the Verve Policy & Procedures Manual and Employee Handbook, DC licensing regulations, and The Joint Commission standards
- Maintains their professional license(s) and certification(s) in good standing
- Fulfills professional continuing education (CEUs) requirements and provides documentation to Verve
- Follows Verve and professional discipline Codes of Ethics
- Adheres to organization policies, and Federal and State regulations regarding client confidentiality and privacy (e.g., 42CFR part 2, HIPAA, etc.)
- Meets established timeframes for clinical and administrative documentation completion
- Completes required on-going staff training and other specific training activities identified in their professional development plan; provides Verve with documentation as requested
- Discloses any existing or potential conflicts of interest
- Expected to report any incidence or suspicion of professional misconduct, waste, fraud and abuse, violation of clients’ rights, conflict of interest, substance misuse, or retaliative behavior by any Verve personnel to immediate supervisor or the Compliance Officer

**Hours/Days**
- Part-time, hourly
- 20 hours per week on-site, evenings
- Weekdays M-Th

**Specific Requirements** (may vary)
- Narcan emergency overdose response capability
- CPR trained
- AED response capability
- FBI Background Check

**Unique Physical Demands**

None

**Environmental Risks**

Direct daily client exposure - moderate risk of infection

**Note**:
**Job Type**: Part-time

Pay: $20.00 per hour

Expected hours: 20 per week

Schedule:

- Evening shift

Ability to Relocate:

- Washington, DC 20009: Relocate before starting work (required)

Work Location: In person



  • Washington, United States Educare DC Full time

    Job DescriptionJob DescriptionORGANIZATIONAL OVERVIEWEducare DC serves over 350 children from birth to five years – and their families – through our state-of-the-art center and through community partnerships. Building on the program foundations of Early Head Start and Head Start and accredited by NAEYC, Educare DC promotes school readiness by providing...


  • Washington, United States DoctorsManagement Full time

    **Front Desk Medical Receptionist** If you have at least one year (current) of medical office experience, please consider becoming a part of the front office staff at our internal medicine practice in Washington, DC. Our practice prides itself on exceptional customer service. We offer competitive compensation and benefits. **Job Type**:...

  • Front Desk Agent

    4 weeks ago


    Washington, United States LuxUrban Hotels Full time

    LuxUrban Hotels is looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...


  • Washington, United States Ernst Equities, LLC Full time

    Job Summary: **Responsibilities**: - Greet and welcome visitors in a professional and friendly manner - Answer phone calls, take messages, and redirect calls as necessary - Schedule appointments and maintain calendars for multiple staff members - Assist with event planning and coordination - Perform data entry tasks and maintain accurate records - Handle...

  • Dental Receptionist

    2 days ago


    Washington, United States Dental Professional Associates Full time

    **Benefits**: - Dental insurance - Employee discounts - Paid time off Duties - Greet and welcome patients and visitors at the front desk - Answer phone calls and direct them to the appropriate department or staff member - Schedule patient appointments and manage the appointment calendar - Verify patient insurance information and collect co-payments -...

  • Receptionist

    1 week ago


    Washington, United States LHH Full time

    LHH is currently partnering with our client in the Washington, DC area looking to bring on a temporary Receptionist Front desk support. The position will begin as soon as possible and will be on going for the next few weeks. The pay for the position is between $18-$22 per hour. The position will handle all receptionist duties and assist with administrative...

  • Receptionist

    2 weeks ago


    Washington, United States LHH Full time

    LHH is currently partnering with our client in the Washington, DC area looking to bring on a temporary Receptionist Front desk support. The position will begin as soon as possible and will be on going for the next few weeks. The pay for the position is between $18-$22 per hour. The position will handle all receptionist duties and assist with administrative...

  • Receptionist

    2 weeks ago


    Washington, United States LHH Full time

    LHH is currently partnering with our client in the Washington, DC area looking to bring on a temporary Receptionist Front desk support. The position will begin as soon as possible and will be on going for the next few weeks. The pay for the position is between $18-$22 per hour. The position will handle all receptionist duties and assist with administrative...

  • Front Desk Admin

    19 hours ago


    Washington, United States Elite Personnel Full time

    FRONT DESK ADMIN A mid-sized law firm located in DC, is seeking a polished, professional Front Desk Administrator.  This important role is perfect for a recent grad or someone with a few years of experience.  You will assist this successful team and will coordinate the administrative functions and operations of the firm.   This team is searching for an...


  • Washington, United States United States Senate Full time

    The Senate Sergeant at Arms is seeking a Hair Care Receptionist #598. The Hair Care Receptionist is located in Senate Hair Care under the Support Services department of the Support Operations division within the U.S. Senate Sergeant at Arms. This position supports the front desk of a barbershop/hair salon.

  • Front Desk Agent

    2 days ago


    Washington, United States Donohoe Companies Full time

    Residence Inn Capitol is a 233 rooms hotel adjacent to the US Capitol Building, Smithsonian. We are looking for people who are passionate about serving others to join our front desk team. The front desk team is the center of the hotel where most interactions with guests take place. Your role is critical to our guests overall experience. At Residence Inn...


  • Washington, United States Percepta House Full time

    **Job Title**: Front Desk Representative **Location**: Washington, DC **Company**: Percepta House **Employment Type**: Full-time **Position Overview**: **Key Responsibilities**: - ** Greet and Welcome Guests**: Provide a warm, professional welcome to all visitors, ensuring a positive first impression. - ** Manage Appointments**: Schedule and confirm...

  • Front Desk Agent

    2 weeks ago


    Washington, United States Webster House Condominium Full time

    Job DescriptionJob DescriptionMaintains knowledge of sources of information available at front desk to facilitate efficient handling of front desk duties (e.g., phone numbers of staff, emergency phone numbers, locations of keys)Accepts deliveries of packages, special mail, and the like for residents and processes notification to residents of such...

  • Front Desk Associate

    1 month ago


    Washington, United States Onelife Fitness Full time

    **Summary Objective**: Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all expectations under the management of the Front Desk Supervisor and with support of the Front Desk Team. Most importantly,...

  • Front Desk Agent

    4 weeks ago


    Washington, United States Crestline Hotels & Resorts Full time

    The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Front Desk, Agent


  • Washington, United States District of Columbia Housing Authority Full time

    *** The primary purpose of this position is to provide receptionist duties and a variety of office and administrative support tasks to the Housing Choice Voucher Program. As the first point of contact for the division, the incumbent will demonstrate exceptional customer service in greeting and welcoming visitors to the division. A positive, helpful, and...

  • Front Desk Agent

    4 weeks ago


    Washington, United States Club Quarters Full time

    Club Quarters Application - US FRONT DESK AGENT Front Desk / Guest Experience Manager 40 hours per week including holidays and weekends Must be able to work all shifts (AM, MID PM) including night Audit rotations **Specific Duties**: Provides optimal guest satisfaction by offering professional and efficient service through guest interaction. Responsible...

  • Receptionist

    1 month ago


    Washington, United States Wilkinson Barker Knauer LLP Full time

    **Receptionist (Washington, DC)** **_ How to Apply_** **_ Job Description_** **Wilkinson Barker Knauer, LLP** seeks a Receptionist for its top-tier communications practice in its Washington, DC office. This is a non-exempt position with a 40-hour work week and the need for occasional overtime. We provide competitive compensation and benefits and an...

  • Front Desk Agent

    4 weeks ago


    Washington, United States Accor North America Full time

    Greet, check-in, respond to requests and settle accounts while providing exceptional service. Take initiative to add a personalized experience. Proudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-sel Front Desk, Agent

  • Front Desk Agent

    1 week ago


    Washington, United States Viceroy Hotel Group Full time

    Cultivate your career with Viceroy Hotel Group and be a part of an incredible hotel in Washington, DC! Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants,...