Passenger Service Lead

3 weeks ago


Phoenix, United States Alliance Ground International Full time

Job Description:
Are you a detail-oriented problem solver who focuses on outstanding customer service? Then let your career take off with Alliance Ground International (AGI) as a Passenger Service Lead

AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.

Job Responsibilities:
Be actively involved with all passenger service duties in your area (checking in passengers, luggage, communicating with passengers, and coordinating ticket counter activities with vendors, flight, and ground handling teams)

Delegate passenger service duties in your assigned area (either a gate or ticket counter)

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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