Lead Service Technician

2 weeks ago

Phoenix, United States Global Roofing Group Full time

**Company Overview**:
With a rich 53-year history, Global RSW has established itself as a USA Top 20 leading commercial roofing contractor, specializing in roofing, waterproofing, and wall panels. Our commitment to delivering top-quality building envelope solutions extends to clients in the USA, Central America, and South America. Fueled by an unwavering dedication to excellence, innovation, and customer satisfaction, we have garnered a distinguished reputation in the industry. As we persist in our legacy of achievement, we are currently seeking a motivated, knowledgeable Lead Service Technician for our Global FM Team.

**Position Overview**: As a Roofing Service Technician, you will be responsible for performing various tasks related to the installation, repair, and maintenance of roofing systems. Your duties will include assessing roofing needs, identifying issues, performing repairs, and ensuring the quality and safety of the roofing installations. You will work closely with customers to address their roofing concerns and provide exceptional service.

**Benefits**:

- Industry leading salary and commission structure.
- No cost to employee health insurance.
- Dental, Vision and 401K matching.
- Gym Membership
- Paid Time Off
- Employee Assistance Program
- Ongoing training and professional development opportunities.
- Supportive and collaborative work environment.
- Opportunity to make a significant impact and advance your career in the commercial building envelope industry.

**Key Responsibilities**:

- Inspect roofs to assess damage, leaks, or other issues.
- Repair or replace damaged roofing materials, such as single-ply membrane, spray Polyurethane foam and coating, shingles, tiles, or metal panels.
- Remove debris and clean roofs to maintain their integrity and appearance.
- Use equipment such as ladders, scaffolds, and safety harnesses to work at heights.
- Follow safety protocols and procedures to prevent accidents and injuries.
- Communicate with customers to understand their roofing needs as instructed by the office.
- Document work performed, including materials used, repairs made, and hours worked into Global FM software.
- Keep abreast of industry trends, techniques, and best practices in roofing installation and repair.

**Qualifications**:

- High school diploma or equivalent preferred but not necessary.
- Previous experience in roofing installation, repair, or maintenance.
- Knowledge of roofing materials, techniques, and safety protocols.
- Ability to work at heights and in various weather conditions.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
- Strong record of attendance.
- Physical ability to lift heavy objects and perform strenuous tasks.
- Certification or training in roofing installation and safety practices (preferred).
- Willingness to work flexible hours and weekends as needed.
- Clean repairs.
- Detail oriented.

Compensation package:

- Commission pay
- Performance bonus

Schedule:

- 10 hour shift
- 8 hour shift

People with a criminal record are encouraged to apply

Ability to Relocate:

- Phoenix, AZ: Relocate before starting work (required)

Work Location: In person

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