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Front Desk Receptionist/scheduler

4 months ago

Altamonte Springs, United States Unified Women's Healthcare Full time

The right person for this position enjoys interacting with patients, working as part of a team, is reliable, honest and ready to join a growing OBGYN facility.

Two part time positions available in Altamonte Springs office.

Job Responsibilities:

- Warmly welcome patients and visitors in person or on the telephone.
- Assist patients in completing all necessary forms and documentation
- Keeps patient appointments on schedule by moving through the appointment process
- Comforts patients by anticipating anxieties and concerns, ie communicating wait times
- Politely answering patient questions whether in person or over the phone.
- Transferring calls as required
- Preserving the reception area in a clean and neat state.
- Accurately maintaining patient accounts by obtaining, recording, and updating personal and financial information.
- Being comfortable reviewing insurance benefits with patients and collecting copays/coinsurance/deductible responsibilities.
- Verifying patient insurance eligibility and obtaining prior authorization as needed.
- Maintains business office inventory and equipment by checking stock to determine inventory level and anticipating needed supplies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures.
- Consistently creating a positive work environment by being team-oriented and patient focused.

Medical Receptionist Qualifications / Skills:

- Multi-tasking
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Professionalism

**Requirements**:

- Minimum 1 year of experience in Medical Receptionist role, required.
- Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding.
- Bilingual speaker (Spanish and English) is a plus
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative and planning skills.
- Ability to work under pressure.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication and IT skills.
- Passionate about healthcare excellence and customer service.

Work Remotely
- No

**Job Type**: Part-time

Pay: $14.00 - $16.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person