Business Operations Specialist

3 weeks ago

Irvine, United States Dahua Technology Full time

**Who we are**:
At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge technology to furnish our clients with superior solutions and services. Our all-encompassing offerings feature a broad array of components, such as security systems and video management software and beyond. This dual commitment to ongoing innovation in technology along with unwavering partner support ensures we provide top-notch quality, dependability, and stability for both our direct customers and our network of resellers.

**What you will be doing**:
**What your primary responsibilities will be**:

- Identifying, gathering, organizing, and analyzing technical, operational, and financial data from multiple systems across the business to identify trends, create forecasts, and model scenarios. Utilize tools and techniques to generate insights and support company-wide decisions for strategic projects, business operations, and investments.
- Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
- Assist with the implementation of new policies and procedures to improve operations
- Maintain records of all business activities, including financial records, inventory, and customer data
- Develop and implement operational strategies to improve efficiency and productivity
- Collaborate with other team members to identify and resolve any issues or concerns
- Respond to customer inquiries and complaints in a timely and professional manner
- Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
- Provide support to the operations manager as needed
- Other duties as assigned

**What you will need**:

- Bachelor's degree in business administration, operations management, or a related field
- 3 years of experience in operations management or in similar roles
- Knowledge of business processes and operations
- Bilingual English/Chinese required
- Understanding of financial and accounting principles
- Experience creating data-rich content and delivering to C-level and Board-level audiences
- Ability to analyze data and make informed decisions
- Strong attention to detail
- Strong time management skills and ability to prioritize tasks effectively
- Excellent verbal and written communications skills and uncompromising attention to detail
- Ability to work in a fast-paced environment and adapt to change quickly

**Required Skills**:
***
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and other relevant software programs
- Strong problem-solving and analytical skills
- Ability to multi-task and handle multiple projects simultaneously
- Knowledge of project management methodologies

**Physical Demands**:

- Must be able to remain in a stationary position 50% of the time if needed
- May be required to stand for long periods of time
- Constantly operates a computer and possibly other work related machinery
- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine including repetitive motions
- Constantly receiving detailed information through oral communication
- Constant talking, expressing, or exchanging ideas by means of verbal communication
- Constant clarity of vision at near and/or far distances
- May be exposed to outdoor weather conditions and noise levels

**Why do you want to work for us?**

We are proud of what we do and who we are. At Luminys, you will be surrounded by a team that is dedicated, bright, and enthusiastic about both technology and security solutions. We are always trying to find new ways to improve our methodology, our operations, and raising the bar in our industry. We are a culture built on taking care of each other, our customers, and above all else - offering a solution that works for all.

In addition, we offer the below benefits:

- We offer **full benefits** (medical, dental, vision, life insurance) to make sure you take care of yourself and your family
- A **retirement** contribution plan to make sure your future is taken care of
- ** Parental leave** when you have a new baby because let’s be honest, we all need some extra sleep and cuddle time with a newborn
- ** Paid Time Off** to spend a day at Disneyland, sip cocktails by the beach, or maybe even just veg out in front of the TV
- ** Paid Holidays** because we believe in celebrating the important milestones in our country (plus some added time off to hang with loved ones or rest)
- An overly excited (but well-intentioned) HR Manager who will **welcome** you to the team with open arms

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