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Ambulatory Services Representative, Pediatrics
4 months ago
Exemption Status:
Non-Exempt
Schedule Details:
Monday through Friday, Weekends (Saturday and Sunday)
Scheduled Hours:
Mixed Shifts
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
10020 - 4180 Pediatrics Clinic
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.
Major Responsibilities:
- Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
- Confirms and verifies patient demographic and insurance information.
- May collect co-payments from patients upon arrival.
- Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
- Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
Position Qualifications:
License/Certification/Education:
Required:
- High School Diploma or equivalent.
Preferred:
- Associate’s or Bachelor’s degree.
Experience/Skills:
Required:
- Necessitates individuals who are multifunctional and able to work under stressful situations.
- Exemplifies, professional behavior and excellent communication and human relations skills.
Preferred:
- Knowledge of business office procedures and medical terminology/procedures preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
