Resident Service Coordinator

2 weeks ago


Saco, United States The Caleb Group Full time

The Caleb Group is hiring a Full Time Resident Service Coordinator to serve at an affordable housing community in the Saco area. The Resident Service Coordinator connects residents and families to services that are available in the general community and coordinates and oversees programming at the site.

**Responsibilities include**:

- Establish relationships with local organizations, charities, agencies and service providers who can provide direct services to residents. Outside services might include home health aides, financial assistance, counseling (mental health and substance abuse), job search/training, general education and food assistance.
- Create and oversee a yearly on site program plan and budget.
- Working as a member of the property management team, follow up on referrals from residents and staff regarding resident needs and concerns.
- Work with property manager and maintenance to assist residents in crisis situations or difficult situations.
- Maintain resident confidentiality and comply with code of ethics.

**Skills include**:

- Demonstrated knowledge of area community services, program planning and implementation.
- Proven experience in service management, including problem solving and advocacy.
- Experience with families and senior citizens.
- Willingness and desire to work with a diverse population.
- Professional in behavior and appearance.
- Energetic, enthusiastic, and outgoing team player.
- Sense of humor.

**MISSION**
- The Caleb Group provides secure, affordable homes and builds stable communities that offer diverse populations the tools and resources to empower individuals to make positive changes in their lives._
- We are a nonprofit affordable housing organization based in Lynn, MA with communities in Maine, New Hampshire, Massachusetts and Connecticut. We own, manage or partner in the operation of over 2,000 affordable units housing over 4,000 residents. The Caleb Group provides resident services at all our properties to provide our residents with resources they can use to stabilize and thrive._

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (preferred)

Work Location: In person



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