Current jobs related to Customer Service Lead - East Brunswick - Global Furniture USA


  • New Brunswick, New Jersey, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all...


  • East Brunswick, New Jersey, United States LeafGuard CO Full time

    Job Title: Customer Service RepresentativeAbout Us:LeafGuard CO is a leading provider of innovative gutter systems, revolutionizing the industry with our patented one-piece leaf debris shedding gutter system. We are committed to delivering exceptional customer service and quality products.Job Summary:We are seeking a highly motivated and self-driven Customer...


  • New Brunswick, New Jersey, United States Circle K Full time

    Lead Customer Service RepresentativeAt Circle K, we're looking for a skilled and experienced Lead Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service, resolving customer issues, and leading by example.Key Responsibilities:Provide prompt and courteous customer...


  • East Brunswick, New Jersey, United States LeafGuard CO Full time

    Job Title: Customer Service RepresentativeAbout Us:LeafGuard CO is a leading provider of innovative gutter systems, revolutionizing the industry with our patented one-piece leaf debris shedding gutter system. We are committed to delivering exceptional customer service and quality products.Job Summary:We are seeking a highly motivated and self-driven Customer...


  • Brunswick, United States Charlie Burnham Energy Service, Inc. Full time

    Salary estimates posted by Indeed do not reflect our current salary ranges.Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence.Thanks to our dedicated employees, we are one of the largest privately held...


  • Brunswick, Maine, United States Charlie Burnham Energy Service, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Charlie Burnham Energy Service, Inc.About Our CompanyWe are a leading energy provider in Northern New England, committed to our core values of integrity, caring, and excellence. Our dedicated employees have...


  • Brunswick, Maine, United States Charlie Burnham Energy Service, Inc. Full time

    At Charlie Burnham Energy Service, Inc., we're committed to delivering exceptional energy solutions to our customers.About the Role:We're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing top-notch support to our clients, ensuring their needs are met and...


  • East Brunswick, New Jersey, United States LeafGuard CO Full time

    Company Overview:LeafGuard CO is a leader in innovative gutter solutions, known for our patented LeafGuard brand gutter system that ensures a lifetime of clog-free performance. Our commitment to quality and customer satisfaction is recognized by the Good Housekeeping seal, making us a trusted choice in the industry.Position Summary:We are seeking a motivated...


  • East Brunswick, New Jersey, United States Ellen Nita - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships with customers...


  • East Brunswick, United States Blue Industries Full time

    Jr. Account Manager - Entry Level Blue Star Glass: Founded in 2007, Blue Star Glass, Inc. is a commercial architectural glass fabricator located in Central New Jersey. Servicing NJ, NYC Metro Area, NY, PA, CT & MA, Blue Star Glass has quickly grown to be one of the Northeast's leading glass fabricators. With top-of-the-line American and European equipment,...


  • East Brunswick, New Jersey, United States Blue Industries Full time

    Job DescriptionBlue Industries is seeking a highly motivated and detail-oriented Customer Service Liaison to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate order processing, and collaborating with internal teams to meet customer needs.Key...


  • East Brunswick, United States Englert Full time

    **Customer Service Representative** at Englert New East Brunswick, New Jersey, United States Englert is a manufacturer and distributor of metal roofing products and direct-to-consumer branded specialty metal gutters with a history of strong performance. We offer the opportunity for significant continued career growth. The company is comprised of three...


  • East Brunswick, New Jersey, United States Stop & Shop Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities• Greet and assist customers in a friendly and professional manner• Maintain...


  • East Brunswick, New Jersey, United States Stop & Shop Full time

    About the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and support to customers in a...


  • East Brunswick, New Jersey, United States ShopRite Full time

    Job SummaryWe are seeking a detail-oriented and customer-focused Well Everyday Clerk to join our team at ShopRite. As a Well Everyday Clerk, you will be responsible for maintaining a clean and organized store environment, providing excellent customer service, and ensuring a positive shopping experience for our customers.Key ResponsibilitiesMaintain a clean,...


  • East Brunswick, New Jersey, United States International Flavors & Fragrances Full time

    Job SummaryThe Customer Account Specialist role is responsible for ensuring seamless Order To Cash processes, guaranteeing on-time order fulfillment in Business-to-Business support at country or regional levels. This includes sales order management of domestic and export orders, customer complaint coordination, operational problem-solving, timely follow-up...


  • East Brunswick, New Jersey, United States SOMFY Group Full time

    {"Job Title": "Customer Care and Order Entry Agent", "Job Description": "Job SummaryAt Somfy Group, we're committed to delivering exceptional customer experiences. As a Customer Care and Order Entry Agent, you'll play a vital role in ensuring our customers receive the best possible support.Key ResponsibilitiesProvide top-notch support to customers with...


  • East Brunswick, United States U-Haul Full time

    Location: 397 State Rte 18, East Brunswick, New Jersey 08816 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...


  • East Brunswick, United States K9 Resorts East Brunswick Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our pack! The Customer Service Representative is responsible for providing every client with a "WOW" experience”. As a CSR, you are the face of the company and as such your purpose is to make every person and dog that walks in feel comfortable, confident, and like a...

  • Cashier Team Lead

    3 weeks ago


    Brunswick, Georgia, United States Buc-ee's Full time

    Job Summary:We are seeking a highly skilled and experienced Cashier Team Lead to join our team at Buc-ee's. As a key member of our retail operations team, you will be responsible for ensuring that our customers receive exceptional service and that our stores are well-stocked and clean.Key Responsibilities:Provide excellent customer service and resolve...

Customer Service Lead

3 months ago


East Brunswick, United States Global Furniture USA Full time

Since 1999, Global's story has evolved from humble beginnings to a diverse and innovative landscape of products that have propelled us to being one of the largest wholesale furniture brands in the world. This company was built on strong core values. We offer a friendly workplace and an ability to grow.

Welcome to Global We are seeking a Customer Service Representative Lead to join our team You will be responsible for helping customers by providing product and service information over the phone and handling data entry for orders. Previous logistics and order routing experience is a plus

**Responsibilities**:

- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Manage data and enter/update order information
- Responsible for the implementation of delivery schedules ensuring timely and efficient delivery of our product.
- Confirm orders with customers for delivery, prepare daily manifests for all delivery routes, and optimize transportation routes to maximize route efficiency
- Recruiter, mentor, and develop customer service representatives

**Qualifications**:

- Proven working experience as a Customer Service Lead or Assistant Lead
- Strong leadership, organization, and problem-solving skills
- Previous experience in over-the-phone customer service, sales, billing, or data entry
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave

Schedule:

- Monday to Friday

**Experience**:

- Microsoft Excel: 2 years (preferred)
- Order entry: 3 years (required)
- team management: 3 years (required)

Work Location: In person