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Dental Front Office

3 months ago

Chicago, United States Pediatric Dental Clinic Full time

Our well-established pediatric dental specialist practice is seeking a full-time front desk staff member. We are looking for an energetic, motivated person with excellent communication and 5 star customer service skills, who is interested in a long-term career with our practice.

If you are a detail-oriented individual with strong leadership skills and a background in pediatric dentistry, we encourage you to apply. Joining the best means being the best.

**Responsibilities**:

- Greet and check-in patients, visitors, and staff in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and maintain the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Provide excellent patient service by addressing inquiries and resolving issues promptly
- Maintain cleanliness and organization of the front desk area
- Friendly, cheerful, positive, upbeat personality

**Experience**:

- Previous experience working in dental office setting is required
- Familiarity with front desk operations and patient service systems
- Knowledge of Dentrix Ascend or similar electronic medical record software
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using phone systems and handling multiple incoming calls

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Pay: $24.00 - $28.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Clinic
- Dental office
- Outpatient
- Private practice

Medical specialties:

- Pediatrics

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person