Supervisory Program Analyst

2 weeks ago

Alexandria, United States US Department of Defense Education Activity Full time

**Duties**:

- Drive the creation and task management of strategic outreach and engagement strategies.
- Develop outreach and engagement capabilities (e.g., technology fluency, community engagement, customer data and insights, data analytics) to help advance Military Community and Family Policy's mission objectives.
- Create breakthrough customer offerings and advance marketing by testing alternative outreach and engagement media and new tools and techniques.
- Align outreach and engagement efforts around customer centricity.
- Lead outreach and engagement stakeholder affairs efforts by facilitating internal and other stakeholder collaboration.
- Manage and evolve outreach and engagement contact development, task management, and performance assessments.
- Perform a full range of first-level supervisory responsibilities.
- Establish and nurture relationships with national, state, local, and military leaders with vested interests in improving quality of life for service members and their families.

**Requirements**:
**Conditions of Employment**:

- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.
- Proof of U.S. Citizenship required.
- Direct deposit of pay is required.
- One-year probationary period may be required.
- One-year supervisory probation period may be required.

**Qualifications**:
**Who May Apply**:U.S. Citizens- **Specialized Experience**: One year of specialized experience which includes developing outreach strategies supporting military community quality of life programs, developing marketing capabilities (e.g., technology fluency, digital expertise, customer data and insights, data analytics), testing marketing technology platforms, alternative media, and/or new tools and techniques, measuring brand awareness, and supervising employees and/or leading teams. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14).
- Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.
- You will be evaluated on the basis of your level of competency in the following areas:
- Customer Service
- Interpersonal Skills
- Managing Human Resources
- Stakeholder Management
- Strategic Thinking

A writing sample may be required by management within the interview process.

**Additional information**:

- Salary includes applicable locality pay or Local Market Supplement.
- Multiple positions may be filled from this announcement.
- This position is not covered by a bargaining unit.
- You may claim Priority Placement Program (PPP) preference.
- You may claim Military Spouse preference.
- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.
- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist (External).

**1. Your resume**:

- Your resume may be submitted in any format and must support the specialized experience described in this announcement.
- If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualificat

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