Supervisory Program Analyst

DutiesDrive the creation and management of data driven business decisions that define outcome-based outreach and engagement strategies.Develop outreach and engagement strategies (e.g., technology fluency, customer data insights, and analytics) to help advance Military Community and Family Policy's mission through the Military OneSource brand and digital enterprise.Create breakthrough customer offerings that advance market penetration by testing and adopting innovative tools and techniques.Lead stakeholder and intergovernmental affairs efforts by cultivating relationships with key stakeholders internal and external to the Department of Defense (DoD).Manage a team of creative professionals through coaching, mentoring, task management and performing assessments.Perform a full range of first-level supervisory responsibilities.Establish and nurture relationships with national, state, local, and military leaders with vested interests in improving quality of life for service members and their families.Requirements Conditions of EmploymentMale applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.Proof of U.S. Citizenship required.Direct deposit of pay is required.One year probationary period may be required.Appointment subject to a suitability/fitness determination, as determined by a background investigation.One year supervisory probation period may be required. QualificationsWho May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.Current Competitive Service Department of Defense Education Activity (DoDEA) Civilian EmployeeCurrent Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.Specialized Experience: One year of specialized experience which includes developing outreach strategies supporting military community quality of life programs, developing marketing capabilities (e.g., technology fluency, digital expertise, customer data and insights, data analytics), testing marketing technology platforms, alternative media, and/or new tools and techniques, measuring brand awareness, and supervising employees and/or leading teams. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
You will be evaluated on the basis of your level of competency in the following areas:Customer ServiceInterpersonal SkillsManaging Human ResourcesStakeholder ManagementStrategic Thinking
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14).
A writing sample may be required by management within the interview process.
Education
This job does not have an education qualification requirement.
Additional informationSelection is subject to restrictions resulting from Department of Defense referral system for displaced employees.Salary includes applicable locality pay or Local Market Supplement.Multiple positions may be filled from this announcement.This position is not covered by a bargaining unit.You may claim Priority Placement Program (PPP) preference.You may claim Military Spouse preference.Applicants with a disability who need a reasonable accommodation for any part of the application or hiring process should notify David Walton David.walton@dodea.edu Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website. Additional information about the program is on OPM's Career Transition Resources website.