Supervisory Program Analyst

7 days ago

Alexandria, United States USAJobs Full time
Duties

Drive the creation and management of data driven business decisions that define outcome-based outreach and engagement strategies. Develop outreach and engagement strategies (e.g., technology fluency, customer data insights, and analytics) to help advance Military Community and Family Policy's mission through the Military OneSource brand and digital enterprise. Create breakthrough customer offerings that advance market penetration by testing and adopting innovative tools and techniques. Lead stakeholder and intergovernmental affairs efforts by cultivating relationships with key stakeholders internal and external to the Department of Defense (DoD). Manage a team of creative professionals through coaching, mentoring, task management and performing assessments. Perform a full range of first-level supervisory responsibilities. Establish and nurture relationships with national, state, local, and military leaders with vested interests in improving quality of life for service members and their families.

Requirements

Conditions of Employment

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement. Proof of U.S. Citizenship required. Direct deposit of pay is required. One year probationary period may be required. Appointment subject to a suitability/fitness determination, as determined by a background investigation. One year supervisory probation period may be required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

Current Competitive Service Department of Defense Education Activity (DoDEA) Civilian EmployeeCurrent Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Specialized Experience: One year of specialized experience which includes developing outreach strategies supporting military community quality of life programs, developing marketing capabilities (e.g., technology fluency, digital expertise, customer data and insights, data analytics), testing marketing technology platforms, alternative media, and/or new tools and techniques, measuring brand awareness, and supervising employees and/or leading teams. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

You will be evaluated on the basis of your level of competency in the following areas:
Customer ServiceInterpersonal SkillsManaging Human ResourcesStakeholder ManagementStrategic Thinking

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14).

A writing sample may be required by management within the interview process.

Education

This job does not have an education qualification requirement.

Additional information

Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Salary includes applicable locality pay or Local Market Supplement. Multiple positions may be filled from this announcement. This position is not covered by a bargaining unit. You may claim Priority Placement Program (PPP) preference. You may claim Military Spouse preference. Applicants with a disability who need a reasonable accommodation for any part of the application or hiring process should notify David Walton David.walton@dodea.edu

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