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Fitness Studio Front Desk

4 weeks ago

Miami, United States Sensory Fitness Full time

**Sensory Fitness**
Front Desk Position

**About**:
**Monday 3:45pm - 8:00pm**
**Tuesday 3:45pm - 9:00pm**
**Wednesday 3:45pm - 8:00pm**
**Thursday 3:45pm - 8:00pm**
**Friday 3:45pm - 7:00pm**

Sensory Pilates & Performance is looking for a fun, smart, passionate, vibrant, and energetic personality interested in joining a team of like-minded individuals.

**This position is meant to be more than just a job.** If you are chosen for this role, you will learn about business, customer service, develop a skill set for specific software, learn how to team-build and, much more.

Expect to be part of a tight-knit team that positively affects the lives of our members daily You will participate in the operation and success of a flourishing fitness studio, build relationships with Sensory members and the community to help maintain and build member base. You will be responsible for providing our members with a best-in-class customer experience.

Benefits include an all-access membership to our Reformer Pilates classes and High Intensity Interval-Training classes, consistent work-schedule, and a competitive hourly wage.

**Expectations**:

- Take **at least 1 class** session a week to learn more about our programs and instructors
- Be on time
- Promote on your personal social media our studio/classes
- Have a natural and upbeat personality to interact with clients and team
- Passionate about health and wellness
- Must be hard working, outgoing, enthusiastic, goal-oriented, proactive, organized, accountable, creative, energetic, personable, friendly, and a team builder/player
- Must be able to multitask without losing control or getting overwhelmed
- Provide your professional input to decisions and projects
- Wear Sensory Fitness branded athletic/exercise attire
- Must be open and adaptable to other tasks that may come at hand
- To develop yourself personally and professionally from this mentorship experience that will carry over to the rest of your life

**Roles and Responsibilities**:
**Reception Desk**
- Answer calls/text
- Facilitate and process membership sales
- Respond to missed calls/text in a timely manner
- Check people in
- Sign people up for classes
- Provide studio tours with proficient knowledge on all equipment
- Have proficient knowledge of all products, services, pricing, our studio, and instructor teaching styles

**Maintenance/Inventory of Studio**
- Responsible for maintaining high standard condition of lobby, restrooms, and studio overall
- Organizing fitness studio equipment before and after classes
- Bathroom stock checks
- Notifying studio manager of low supply/apparel levels of any kind to be approved for purchase

**Marketing/Media**
- Maintain daily Instagram account (Stories, DM’s)
- Assist in implementing marketing plans by marketing team/studio manager

**Software**

Wellness Living
- Develop and use software skills (client account creation, client scheduling, retailing)

Groupon
- Develop and use skills to redeem prospective client vouchers and merge with Mind Body

Classpass
- Develop and use skills to assist new Classpass clients

**Requirements**:
You must be able to perform this job successfully; an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Qualifications**:
Behaviors-- **Preferred**
- **Dedicated**: Devoted to a task or purpose with loyalty or integrity
- **Team player**: Works well as a member of a group
- **Detail oriented**: Capable of carrying out a given task with all details necessary to get the task done well
- **Enthusiastic**: Shows intense and eager enjoyment and interest

Motivations-- **Preferred**
- **Goal completion**: Inspired to perform well by the completion of tasks
- **Self-starter**: Inspired to perform without outside help
- **Ability to make an impact**: Inspired to perform well by the ability to contribute to the success of a project or the organization

**Job Type**: Part-time

Pay: From $13.00 per hour

Shift:

- Evening shift

Weekly day range:

- Monday to Friday

**Experience**:

- customer service: 1 year (preferred)
- sales: 1 year (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

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