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Appointment Coordinator
1 month ago
**Position: Appointment Coordinator**
We are a family owned and operated company, specializing in shower and bath remodeling in San Diego county and beyond. We are the fastest growing bathroom remodeling company in Southern California, and we are looking for an Appointment Coordinator to join our awesome team. This position is full-time and 100% remote.
With our name on everything we do, we take the quality of our work very seriously. And we care even more about the experience of our customers.
**Our Services**: Wet Area Remodeling (Showers, Tubs & Walk-in Tubs)
**Duties include**:
- Answering incoming calls and completing outgoing calls.Updating the customer data as we track them through the sales funnel.**Schedule: TBD**- 37 - 40 hours work week in 5 shifts that fluctuate each week.-
- Weekdays: The earliest shift starts at 7:45am and ends at 4:15pm
- Weekdays: The latest shift starts at 10:45am and ends at 7:15pm-
- Saturdays: 8:45am to 5:15pm-
- Sundays: 9:45am to 3:15pm**Requirements and Skills required**- Must have a high-speed internet connection, own a computer with updated hardware, and a VOIP optimized headset (Gaming headsets and Bluetooth headsets do not work-
- Must be able to learn multiple software platforms. (Market Sharp, Five9, Hatch)-
- Must be available to work during weekends-
- Previous experience in customer service and or sales experience required-
- Strong communication and interpersonal skills-
- Attention to detail in data entry-
- Ability to work well under pressure-
- High school diploma or equivalent required, degree preferred**Physical abilities required**- Ability to use a computer for a long period of time**Compensation & Benefits**:
- Compensation: $15.50 per hour + bonuses (the average would be $50k+ to start)-
- 8 paid holiday per year-
- 80hs PTO per year-
- Access to company insurance plans; purchase health, dental and vision in with pre-tax dollars and at a lower rate.-
- Eligible to participate in the company 401(k) after 90 days**Work Environment**- remote office setting- Frequent use of office equipment including computer, keyboard, and mouse
At Shugarman's Bath we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, creed, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
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