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Accounts Receivable Specialist

4 months ago

Mesa, United States NexLvl Services Full time

**NexLvl Services offers industry competitive benefits in the following areas**:

- Health Insurance (Employer will cover 75% of personal Health Insurance)
- Dental
- Vision
- HSA
- 401(k) matching up to 5%

**Responsibilities**

Accounts Receivable Management:

- Monitor and review accounts receivable aging reports regularly to identify outstanding invoices and overdue payments.
- Investigate and resolve any payment discrepancies or disputes promptly and effectively.
- Document all collection activities, conversations, and payment arrangements in the accounting system accurately and thoroughly.

Collections Process:

- Develop and implement effective collection strategies and processes to ensure timely and efficient collection of payments.
- Review and assess credit terms and limits for new and existing customers, collaborating with the credit department as necessary.
- Identify and escalate potential high-risk accounts to the appropriate stakeholders for further action and resolution.
- Coordinate with internal departments, including Sales and Customer Service, to resolve any billing or customer-related issues impacting the collection process.

Customer Relationship Management:

- Build and maintain positive relationships with customers by providing exceptional service and addressing their concerns or inquiries promptly and professionally.
- Negotiate payment terms, settlements, and payment plans with customers, taking into account the company's policies and financial objectives.
- Conduct regular follow-ups with customers to ensure compliance with agreed-upon payment arrangements and to secure payment commitments.
- Provide regular updates and reports on collection activities, account status, and potential risks to the Finance team and management.

Process Improvement:

- Continuously evaluate and enhance the collections process by identifying areas for improvement, implementing best practices, and recommending system or procedural changes.
- Collaborate with cross-functional teams to streamline processes and resolve any systemic issues affecting the collections function.
- Stay updated on industry trends, regulations, and best practices related to collections and office administration.

**What’s offered**:

- Nationally top-rated software
- Computer and Bluetooth headset
- Christmas Bonus and party

We are looking for life-long employees who want to be a part of a customer and employee centric company that is continuously growing.

Pay: $16.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus opportunities

**Experience**:

- Collections: 1 year (required)
- Office Administration: 1 year (preferred)

Work Location: In person