Advancement Data Entry Assistant

2 weeks ago

Amherst, United States Amherst College Full time

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

**Job Description**:
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Maintaining thorough, high-quality data is crucial to Advancement's ability to carry out its mission of engaging a highly diverse body of alumni and families, and securing philanthropic support to advance the College's priorities. This position will provide support for the division by expediting data entry with accuracy.

The person in this role is expected to work as part of a collaborative and inclusive team including taking appropriate actions to support a diverse workforce and participating in the College’s efforts to create a respectful, inclusive, and welcoming work environment.

Data Entry Responsibilities:

- Assist with data entry projects such as data clean up, entering remarks, contacts, interactions and other Slate data.
- Help Operations team with other projects as needed

Reception Responsibilities:

- Answer caller's basic questions and when appropriate route calls to other staff and departments.
- Develop familiarity with online resources available to our diverse alumni body and be able to assist with questions such as using the alumni directory or registering for reunion.
- Help a diverse group of alumni with password reset instructions.
- Distribute mail and packages, making it a priority to have gift mail ready for the gift processing team. Help with large mailings, including stuffing packets, and planning for delivery to CPMC.
- Help to keep common spaces and storage rooms neat and organized
- Creates an inclusive and inviting environment for a diverse set of colleagues and visitors.

**Qualifications**:
Required:

- High School diploma or equivalent
- One to three years of related experience
- Commitment to working with a diverse and inclusive community
- Adaptable and organized
- able to handle changing circumstances and priorities and follow-through on tasks.
- Sensitivity to issues of confidentiality
- Attention to detail
- Excellent interpersonal, written, and verbal communication skills
- Ability to take initiative, work independently and collaboratively
- Proficient in Microsoft Office, Google Suite, and ability to learn new software

Preferred:

- 3-5 years office experience working in a higher education setting with a diverse group
- Experience working with Slate or other relational database
- Associate's degree

Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

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