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Supervisor, Digital Strategy

3 months ago

New York, United States Apex Exchange Full time

**Company Description**
APEX Exchange (APEX) is a distinct next-generation trading entity within Publicis Media that identifies and invests in emerging market trends to benefit Publicis clients.

APEX develops innovative offerings through direct partnerships and principal investments that allow clients of all size to benefit from custom solutions in an increasingly complex media environment.

Clients opt into solutions outside the agency’s core services that offer tangible benefits including guaranteed outcomes, and advantageous pricing.
**Job Description** ABOUT APEX**

**We’re not your typical agency. In fact, we aren’t an agency at all. Rather, we are a distinct and next generation trading entity within Publicis Groupe. Furthermore, we’re experts in media
- making investments today for tomorrow’s success. Our goals are rooted in providing unique and incremental benefits to Publicis Groupe clients**:
1. You’ll work across all Publicis Groupe agencies for the unique opportunity to learn the full media landscape and work with a variety of clients.

2. You’ll learn both Investment and Business Operations - a unique blend of skills not often combined within agencies.

3. You’ll work in digital platforms regardless of the channel you work in and if you don’t know it, we’ll teach you.

4. You’ll lead the industry by looking for future-facing opportunities, areas to invest and upcoming trends within the marketing industry.

**ABOUT THE TEAM**

The Supervisor role will report into the Supervisor position and will be a part of the Digital Strategy & Activation Team. This team works collectively to ensure that we understand and have a pulse on the media landscape, make smart investments with media partners, and plan and implement client media buys that best meet their business and marketing goals.
**Qualifications** ABOUT THE ROLE**

The expectations for this role fall into 3 important categories:
**1. Developing Teams & Talent**
- Oversee and supporting training efforts of Specialists and Associates and they are progressing in their roles.
- Review and support goals of Specialists/Negotiators.

**2. Delivering on Our Value Proposition**
- Maintain partner relationships and help communicate client need to partnerships team.
- Manage negotiations for assigned clients and campaigns.
- Lead holding vendors accountable to APEX standards.
- First point of escalation for campaign issues with partner.
- Identify new opportunities and partnerships that support overall client needs.
- Establish partner relationships across industry.
- Oversee daily team negotiations.
- Oversee decisions across team to shift media.

**3. Managing Business & Operations**
- Understand both Strategy and Activation and can manage across on a high level account.
- Oversee campaign lifecycle ensuring a smooth, error-free process and service on important accounts.
- Last Touch QA for Specialists.
- Understand end-to-end billing process and manage reconciliation and approvals for team.
- Manage full process for high-level account(s).
- Contribute to discrepancy resolution for assigned clients and campaigns.
- Ensure Salesforce is accurate and up-to-date for all opportunities for accounts with oversight.
- Oversee usage of tools and team input to ensure data accuracy for reporting, etc.

**TECHNICAL SKILL REQUIREMENTS**

We value diversity of thought and experiences at APEX If you learned about media from the sales or agency side, that’s great but we do need folks with basic level of understanding of how media investment works.
- 4 or more years of experience with Basic knowledge of media is important for success in this role
- Diverse backgrounds and experience are welcome including Agency Planning/Investment, Media Sales, Consulting and/or Media Client Side
- Basic knowledge of Salesforce and MS Office Suite (must be proficient in Excel)
- Media financial knowledge is mandatory
- Business financial knowledge is preferred
- Basic understanding of the media landscape

**SOFT SKILL REQUIREMENTS**
- Is credible, courageous and persuasive
- Display a growth mindset to go beyond their own remit
- Take accountability when things go wrong
- Empowers others, giving them space and authority in their roles
- Give recognition when individuals deliver or take risks
- Can join the dots to develop the bigger picture strategy

**Additional Information**
Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical cove