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Customer Service Representative

3 months ago

West Lafayette, United States Indiana Farm Bureau Insurance Full time

**Customer Service Representative - Lafayette***
- West Lafayette, Indiana**Req ID**: CUSTO004612**Category**: Marketing**Job Type**: Full-Time**Address**: 3451 Wyndham Way #F, West Lafayette, IN 47906SEND ME SIMILAR JOBS

**Description**

**Responsibilities**:
- Interact directly with our customers by providing product and service information.-
- Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.-
- Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.-
- Coordinate problem resolution with appropriate departments.-
- Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.-
- Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.**Requirements for Success**:
- High School diploma or GED equivalent.-
- Ability to obtain Property and Casualty insurance license within first 2 years.-
- Insurance and/or claims background helpful.-
- Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.-
- Requires an understanding of numerical concepts to perform mathematical transactions.-
- Strong attention to detail and accuracy.**IFBI Perks**:
- An organization that values work/life balance-
- Paid Vacation/Sick Leave-
- 401K w/ Match-
- Full Time with a Monday - Friday schedule-
- Potential for a yearly bonus with a possible payout of up to 20% of the salary-
- Contests and Incentives-
- Benefits eligibility within 30 days of employment-
- Negotiable pay based on level of experience-
- Collaborate in a team environment-
- Paid volunteer hours#FO

LI-KL1

**Qualifications**

**Education**

**Required**
- High School or better

Job Category: Marketing

**Job Type**: Full-Time

3451 Wyndham Way Suite F

West Lafayette, IN, USA, 47906

ReqID: CUSTO004612

**Description**

**Responsibilities**:
- Interact directly with our customers by providing product and service information.- Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.- Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.- Coordinate problem resolution with appropriate departments.- Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.- Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.

**Requirements for Success**:
- High School diploma or GED equivalent.- Ability to obtain Property and Casualty insurance license within first 2 years.- Insurance and/or claims background helpful.- Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.- Requires an understanding of numerical concepts to perform mathematical transactions.- Strong attention to detail and accuracy.

**IFBI Perks**:
- An organization that values work/life balance- Paid Vacation/Sick Leave- 401K w/ Match- Full Time with a Monday - Friday schedule- Potential for a yearly bonus with a possible payout of up to 20% of the salary- Contests and Incentives- Benefits eligibility within 30 days of employment- Negotiable pay based on level of experience- Collaborate in a team environment- Paid volunteer hours

FO

LI-KL1

**Qualifications**

**Education**

**Required**
- High School or better

Job Category: Marketing

**Job Type**: Full-Time

3451 Wyndham Way Suite F

West Lafayette, IN, USA, 47906

ReqID: CUSTO004612