Technology Support and Training

4 weeks ago


Lancaster, United States Lancaster-Lebanon IU13 Full time

TO APPLY TO THIS POSITION & VIEW A FULL LIST OF OUR OPENINGS PLEASE VISIT:
**WWW.IU13.ORG/EMPLOYMENT**

The **Lancaster-Lebanon IU13 **is currently looking for a highly qualified individuals with excellent organization, interpersonal communication, and time management skills to join our Technology Services team as **Tech Support and Training (Help Desk) **staff.

**Hourly Rate**:$24.63 (minimum)

**PURPOSE OF POSITION**:
The Technology Support & Training I position is responsible for providing technical support to the Intermediate Unit staff, as well as provide support to meet the demands of the Technology Services Department in the areas of Wide Area Network (WAN), Local Area Network (LAN), E-Rate reporting, and telephone systems.

**KNOWLEDGE & SKILL REQUIREMENTS**:

- Requires a high school diploma or equivalent and a minimum of two years’ relevant experience and/or training. College coursework or a degree in a related technical field is desired.
- Excellent organization, interposal communication, and time management skills are required.
- Ability to work in a fast paced environment and handle highly confidential information appropriately and with tact and diplomacy is necessary.

**BENEFITS OFFERED**:
A career with IU13 offers competitive compensation and excellent benefits, which vary by position and may include:

- Health Care Plans
- On-Site/Near-Site Health and Wellness Center for doctor/physical therapy/wellness care with no co-pays or deductibles
- Dental Plan
- Vision Plan
- Flexible Spending Account
- Dependent Care Account
- Short-term/Long-term Disability
- Life Insurance
- Employee Assistance Program (EAP)
- Wellness Programs (Gym Membership Reimbursement, Health Screens)
- Paid Leave Days (Sick, Personal & Vacation)
- Paid Holidays
- Professional Development
- Tuition Reimbursement (12 credits per year)
- Pension - Pennsylvania Public School Employees' Retirement System (PSERS)
- 403b Tax-Sheltered Annuities
- Evening, weekends, and holidays off

TO APPLY TO THIS POSITION & VIEW A FULL LIST OF OUR OPENINGS PLEASE VISIT**:WWW.IU13.ORG/EMPLOYMENT**

Pay: From $24.63 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance

Experience level:

- 2 years

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (required)

**Experience**:

- Technical support: 2 years (required)

Work Location: In person



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