Part Time Volunteer Coordinator

7 days ago

Austin, United States Silverado Full time

**Be a leader with a Hospice & Palliative care innovator**

Be part of a renowned team at Silverado Hospice, a Fortune Magazine Best Workplace in Aging Services, where exceptional care meets exceptional careers For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we've been privileged to serve.

At Silverado, we prioritize not only our patients and families but also our valued associates. As a certified Great Place to Work, we provide competitive compensation and exceptional benefits to our full-time team members.

**We are currently seeking a PT Hospice Volunteer Coordinator in the Hospice Austin area who shares our passion for providing dignified, compassionate end-of-life care.**

**Shift Schedule: Part-time, 20 hours a week. We are flexible on which days and times this person will work. Occasional weekends and/or evenings required.**

**Why choose Silverado Hospice Austin?**
- We're ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10
- Certified as a Great Place to Work® for six consecutive years
- We value internal mobility; Silverado provides growth opportunities for just about any position on our teams
- We offer education assistance programs to support school reimbursements and provide paid training
- Experience work-life balance with flexible scheduling and much more

**The non-negotiables**:

- Bachelor's Degree preferred in Human Services, Speech, Public Relations, or related area
- Three to five years management experience and/or training, or equivalent combination of education and experience
- One year of experience supervising others to include: setting performance expectations, coaching, motivating, promoting collaboration and teamwork, managing change, providing performance feedback, delegating effectively, resolving conflicts, etc
- Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with all members of the hospice team
- Must have valid driver's license, good driving record, and current auto insurance

**What you will be doing**:

- Responsible for all aspects of the Silverado Hospice and Supportive Care Volunteer Program
- Recruit new and onboard volunteers for each of the hospice sites assigned
- Manage personal files for each volunteer
- Provide ongoing management, education, and training to each volunteer
- Ensure each Volunteer Program is complying with The Joint Commission Standards and CMS Condition of Participation
- Participate in Quality Improvement initiatives and meetings
- Ensure accurate documentation of volunteer activity and volunteer care plans are entered in the medical record
- Participate in Interdisciplinary Team meetings
- Achieve and/or maintain 4-5-star rating in the We Honor Veterans Program
- Maintain delivery of Silverado specialty programs such as Memory Catchers, Essential Oils, and Petal for Patients
- Coordinate volunteers to meet patient care and administrative needs
- Models Silverado LOVE>fear philosophy
- This position is a Volunteer Coordinator position for a hospice and palliative care agency
- This position requires the ability to function independently. As it is a healthcare position caring for individuals with chronic and/or terminal illnesses, the environment can be mentally and emotionally stressful, and involves working with emotionally upset patients and family members
- This position requires the ability to cope with the mental and emotional stress of the position It requires the ability to remain calm and level-headed in emergencies
- Other duties as assigned

LI-MH1

**We are looking for someone who**:

- Loves people
- Has compassion and patience
- A quick learner who is dedicated to professional growth
- Is ethical, honest, dependable, and open-minded
- Is an effective communicator in both verbal and written English

**Silverado offers the following benefits to eligible employees**:

- 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA), Health Savings Account (HSA)
- Paid time off
- Tuition reimbursement and professional development assistance
- Referral program
- Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs

**PROTECTING YOU, PROTECTING OTHERS: We believe our residents, patients and associates deserve to thrive in an environment protected from COVID-19. At Silverado, vaccines are offered and required for all associates.**

**To maintain our world class standard, all offers of employment with Silverado are contingent upon a satisfactory background check as well as drug screening, a physical and TB testing (if required for the position). Silverado also uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security.**

EOE/M/F/D/V

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