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Patient Access Specialist

3 months ago


San Diego, United States UC San Diego Health Full time

Payroll Title:

- HOSP BLANK AST 4
- Department:

- FACULTY PRACTICE NEUROLOGY
- Hiring Pay Scale
- $29.30 - $36.45 / Hour
- Worksite:

- La Jolla Medical Center
- Appointment Type:

- Career
- Appointment Percent:

- 100%
- Union:

- EX Contract
- Total Openings:

- 1
- Work Schedule:

- Days, 8 Hour Shifts, Monday - Friday**#129042 Patient Access Specialist - Neurosurgery***:Extended Deadline: Mon 4/22/2024**

**UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.**

**DESCRIPTION**:
Under general supervision, the Patient Access Specialist is responsible for overseeing day to day staff duties. Typical duties include staff coverage for all patient access department points of entry, performing patient account analysis to ensure accounts are financially secured, and reducing financial loss for the organization. Serves as a liaison for physician/patient care staff and patient/families. In addition is a liaison to Care Navigation Hub and other internal stakeholders. Provides training and technical resource to staff, assist management in assessing problem areas related to accuracy and procedural deficiencies, assists with staff performance evaluation, and complies with cash handling standards. Other related duties as assigned.

**MINIMUM QUALIFICATIONS**:

- Three (3) years of recent experience in a large, complex healthcare environment. Experience related to ambulatory patient access functions, authorizations, referral management, and or patient scheduling.
- Medical Terminology training or certification.
- Familiar with hospital patient access systems.
- Proficient user, MS Office: Excel, Power Point, Outlook, Word, etc.
- Demonstrated ability to professionally interact with internal and external stakeholders with a focus on patient experience.
- Superb customer service skills.

**PREFERRED QUALIFICATIONS**:

- EPIC Cadence expert knowledge and experience.
- Neurosurgery experience.
- Experience with referral data and reporting.
- Comprehensive knowledge of all insurance types (PPO's, Commercial, Point of Service, HMO's, Military, Medi-Cal, Medicare, Medical-Managed Care, etc.) and their authorization process.

**SPECIAL CONDITIONS**:

- Must be able to work various hours and locations based on business needs.
- Pay Transparency Act_

Annual Full Pay Range: $63,016 - $78,384 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $30.18 - $37.54

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

**If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.**

**If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.**

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.