Sales Representative

2 weeks ago

Santa Fe Springs, United States Custom Fabricating & Supplies Full time

As a result of continued market growth, we are expanding our team and looking for an experienced and dedicated professional to join the CFS family as a **Sales Representative,** with our team in **Santa Fe Springs, CA.**

A Sales Representative will have excellent interpersonal skills to actively seek out and engage customer prospects. You will provide complete and appropriate solutions to every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. This position is often the first line of contact for our clients and prospects. It is critical to work in conjunction with Sales, Operations, Purchasing, Estimating and Engineering to ensure work flows through the proper channels to satisfy customer expectations. This position requires travel as needed to satisfy customer requests.

The Northwest territory includes: California north of San Jose, Northern Nevada, Oregon, Washington and Utah.

**Skills and knowledge necessary for effective performance**:

- Sales and negotiation ability.
- Positive, patient and proactive customer approach.
- Written and verbal communication ability.
- People oriented and results driven.
- Professional demeanor.
- Ability to follow direction, comprehend and follow instructions.
- Ability to organize and manage multiple priorities, with accuracy and confidentiality.
- Ability to problem solve, quickly and productively.
- Ability to meet deadlines.
- Business math skills.
- Ability to work individually as well as part of a team.
- Positive attitude.

**Qualifications**:

- High School diploma or equivalent, Bachelor's degree preferred.
- Three (3) years or more of customer service/sales support experience, manufacturing environment preferred.
- Proficient in Microsoft Office Suite.
- Proficient with CRM and ERP systems.
- Valid Driver License.

**Responsibilities**:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
- Identify and pursue opportunities to grow sales by developing new customers, and/or broadening product line penetration to existing customers.
- Keep in line with company growth strategy.
- Identify and locate new clients through a variety of methods including networking and cold calls.
- Negotiate prices, terms of sales, and/or service agreements; prepares quotes and submits orders.
- Answer inquiries from clients concerning products, their uses, and CFS at large.
- Have a thorough understanding of technical or scientific products to be sold.
- Gain and leverage knowledge on competitive positioning, pricing and purchasing strategy.
- Carry voice of customer within the organization and ensure customer needs are met.
- Assist customers to resolve post sales-related issues in a timely manner, escalating issues as necessary.
- Deliver established annual sales and market share growth.
- Prepare and report results, status of accounts, and leads to manager.
- Maintain accurate records of tasks, customer data and communications as required in CRM and ERP.
- Work as back-up for the Office Manager.
- Learn and follow the CFS Quality Policy.
- Adhere to stated policies and procedures.
- Maintain positive customer relations approach towards visitors, customers, and employees.
- Maintain a high-level of confidentiality on all matters involving Custom Fabricating & Supplies.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Participate in meetings, conferences, and project team activities.
- Perform additional tasks as assigned.

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