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Customer Service Rep

4 months ago

Palm Desert, United States Arizona Tile Full time

Seeking a Customer Service Representative to work in our Palm Desert location. Do you enjoy meeting new people and working as part of a team? Are you organized and detail oriented? Then Arizona Tile has just the opportunity for you.

Assist retail customers and contractors, both in person and over the phone, to order material and meet their needs. You will work with customers to select the stone slabs that will become their granite kitchen counter, marble floor or any other numerous possibilities. Orders are entered via a computer program within a Microsoft Windows environment. You will be providing the best buying experience available. This is a non-commissioned position with a salary range of $19.00 to $23.00 per hour, DOE.

**Job Requirements**:
Ability to work flexible hours, including Saturdays

2+ years retail sales skills in professional environment

Prior work experience working with stone, granite or slabs.

Prior design experience.

Basic computer skills working within Windows environment.

High School diploma or equivalent
**Expectations**:
Demonstrate a positive attitude of cooperation and respect

Exceptional customer service skills with the ability to provide individualized service

Ability to work independently as well as part of a team

Self started who proactively finds solutions to customers’ needs

Excellent communication skills including verbal, written and telephone

**Benefits**:
Competitive wage, depending on experience

Medical benefits

Dental benefits

Vision benefits

Short Term and Long Disability Insurance

Life Insurance

401(k) Retirement Plan, with discretionary employer match

Sick Time: 24 hrs. per year, after 3 months of service

Paid Time Off (PTO): Accrued bi-weekly over a year
- 7 days the first yr.; 12 days per yr. after the first yr.; 17 days per yr. after 7 years

Employee discount on tile and slabs

On the job training on tile and granite products
- Palm Desert, CA

**Pay**:$19 to $23/hour

This is a non-commissioned position with a salary range of $19.00 to $23.00 per hour

**Posted**: 5/9/2024

**Job Status**: Full Time

**Job Reference #**: 93