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Dispatcher - HVAC Customer Service Rep
3 weeks ago
Ken Williams Air Conditioning is currently hiring for a full-time Dispatcher - HVAC Customer Service Rep to deliver five-star customer care on the phone while scheduling and dispatching technicians in the Palm Bay, FL area. This dispatch position earns a competitive wage of $16 - $20 per hour plus a $1,500 sign-on bonus, depending on experience, plus revenue shares and incentives.In addition to competitive pay and our positive, goal-oriented culture, we offer our office team the following benefits:Paid vacationPaid HolidaysHoliday bonusesFull-time or flexible scheduling optionsPaid trainingEmployee discountsEmployee assistance program (EAP)So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy If you enjoy helping people over the phone, just fill out our initial mobile-friendly online application. We hope to meet you soonDAY-TO-DAYThis full-time office position typically works Monday - Friday, 7:30 am - 5:30 pm.As a Dispatcher - HVAC Customer Service Rep, you keep our business running smoothly by providing support for our customers and service technicians. You manage a high volume of phone calls, voicemails, emails, texts, and chats. Skillfully prioritizing multiple requests, you create and manage work orders. Organized and attentive, you handle dispatch and scheduling duties in our office, selecting the appropriate technician for each job and booking appointments in the most efficient way possible. You're capable of meeting challenges and maintaining a positive demeanor as you dispatch urgent service requests.Our crew of skilled technicians relies on you to provide accurate, detailed information about their job orders. Self-motivated and independent, you proactively assist management in resolving problems and seek to make every customer a happy one. Eager to help, you assist with administrative tasks such as ordering parts, processing warranty returns, preparing permit applications, and completing accounts receivable tasks. You are proud of the role you play on our office team and find satisfaction in helping customers receive the assistance they needABOUT KEN WILLIAMS AIR CONDITIONINGHere at Ken Williams Air Conditioning, we are passionate about earning the trust of our local community by providing honest and professional comfort solutions. A properly functioning system is essential when it comes to the extreme weather in Florida, and we feel it is our responsibility to supply the most dependable systems. Working with residences, daycares, nursing homes, hospitals, schools, restaurants, and industrial facilities, we adapt our skills to meet the special needs and requirements of each individual. All our tremendous efforts have earned us over 150 5-star reviewsOur team members are the most valuable asset to us, because their innovative ideas and goal-oriented mindsets allow our company to thrive. We believe in giving them the resources needed to be successful and promoting them from within the organization. We are always welcoming others to grow our team and share our successOUR IDEAL DISPATCHER - HVAC CUSTOMER SERVICE REPProblem solver - thinks outside of the box and provides creative solutionsOrganized - manages time well and effectively prioritizes multiple tasksHard worker - shows up on time ready to take on any challenge and thrives in a fast-paced environmentAttentive - pays close attention to detailGreat communicator - communicates clearly and has proper phone etiquetteIf you enjoy talking on the phone, keep reading about this dispatch position with our HVAC officeREQUIREMENTS FOR A DISPATCHER - HVAC CUSTOMER SERVICE REPHigh school diploma or equivalentExceptional written and verbal communication skillsComputer literacy and typing skillsProficiency using Microsoft Suite programsKnowledge about local geographical areasWe will train for this position Experience as a dispatcher is preferred but not required. Experience in a customer service or administrative role would be a plus. Experience in construction would also be a plus. If you meet the above requirements, we need you. Apply today to join our dispatch team as a Dispatcher - HVAC Customer Service RepLocation: 32905
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Dispatcher - HVAC Customer Service Rep
3 weeks ago
Palm Bay, United States Ken Williams Air Conditioning Full timeKen Williams Air Conditioning is currently hiring for a full-time Dispatcher - HVAC Customer Service Rep to deliver five-star customer care on the phone while scheduling and dispatching technicians in the Palm Bay, FL area. This dispatch position earns a competitive wage of $16 - $20 per hour plus a $1,500 sign-on bonus, depending on experience, plus revenue...
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Dispatcher - HVAC Customer Service Rep
3 weeks ago
Palm Bay, United States Ken Williams Air Conditioning, Inc. Full timeJob DescriptionJob DescriptionKen Williams Air Conditioning is currently hiring for a full-time Dispatcher - HVAC Customer Service Rep to deliver five-star customer care on the phone while scheduling and dispatching technicians in the Palm Bay, FL area. This dispatch position earns a competitive wage of $16 - $20 per hour plus a $1,500 sign-on bonus,...
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Customer Care Associate
1 month ago
Palm Bay, United States Ken Williams Air Conditioning Full timeKen Williams Air Conditioning in Palm Bay, FL is calling all energetic and friendly customer service professionals to apply to join our dispatching team as a full-time Customer Care Associate - HVAC Dispatcher! WHY YOU SHOULD JOIN OUR OFFICE TEAM We are a highly rated heating and air conditioning company that invests in the resources our employees need to...
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Customer Care Associate
1 month ago
Palm Bay, United States Ken Williams Air Conditioning, Inc. Full timeJob DescriptionJob DescriptionKen Williams Air Conditioning in Palm Bay, FL is calling all energetic and friendly customer service professionals to apply to join our dispatching team as a full-time Customer Care Associate - HVAC Dispatcher!WHY YOU SHOULD JOIN OUR OFFICE TEAMWe are a highly rated heating and air conditioning company that invests in the...
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Customer Care Associate
4 weeks ago
Palm Bay, United States Ken Williams Air Conditioning, Inc. Full timeKen Williams Air Conditioning in Palm Bay, FL is calling all energetic and friendly customer service professionals to apply to join our dispatching team as a full-time Customer Care Associate - HVAC Dispatcher!WHY YOU SHOULD JOIN OUR OFFICE TEAMWe are a highly rated heating and air conditioning company that invests in the resources our employees need to...
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Dispatcher/customer Service Coordinator
3 weeks ago
West Palm Beach, United States Sansone Air Conditioning Full time**Sansone Air Conditioning,** a dynamic, rapidly growing home services company serving Palm Beach, Broward, and St. Lucie counties, is growing again! We are seeking a highly skilled Dispatcher/Customer Service Representative to join our team at our Haverhill, FL location. Our associates are our most important resource. They provide the sole source for our...
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Dispatcher/Customer Service Coordinator
1 month ago
West Palm Beach, United States Sansone Air Conditioning Full timeJob DescriptionJob DescriptionSansone Air Conditioning, a dynamic, rapidly growing home services company serving Palm Beach, Broward, and St. Lucie counties, is growing again! We are seeking a highly skilled Dispatcher/Customer Service Representative to join our team at our Haverhill, FL location.Our associates are our most important resource. They provide...
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Dispatcher/Customer Service Coordinator
5 days ago
West Palm Beach, United States Sansone Air Conditioning Full timeSansone Air Conditioning, a dynamic, rapidly growing home services company serving Palm Beach, Broward, and St. Lucie counties, is growing again! We are seeking a highly skilled Dispatcher/Customer Service Representative to join our team at our Haverhill, FL location. Our associates are our most important resource. They provide the sole source for our...
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Customer Service Specialist
4 weeks ago
West Palm Beach, United States Service Experts Full time**Overview** **Why You Should Join the Service Experts Team?** Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.** Join us and become an EXPERT!** - Service Experts Company Perks and Benefits for...
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Dispatcher/customer Service
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West Palm Beach, United States Speedy Rooter, Inc. Full timeGive each technician the details of the service/maintenance call they are scheduled to run (“dispatch” them) - After each call, capture all the information from the technician regarding the results of the call (“debrief them”) - If the technician is running “ahead of” or “behind” schedule, the Dispatch Coordinator will contact the customer to...
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HVAC Commercial Service Technicians
4 weeks ago
Palm Beach County, United States Atlantic Refrigeration Full timeJob DescriptionJob DescriptionAtlantic Refrigeration, a branch company of John C. Cassidy Holding Company, has been servicing our clients in South Florida since 1962 and we are seeking experienced residential and commercial Commercial HVAC and Refrigeration Technicians to join our team. Dispatched from home, you will be responsible for maintaining and...
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HVAC Commercial Service Technicians
4 weeks ago
Palm Beach County, United States Atlantic Refrigeration Full timeJob DescriptionJob DescriptionAtlantic Refrigeration, a branch company of John C. Cassidy Holding Company, has been servicing our clients in South Florida since 1962 and we are seeking experienced residential and commercial Commercial HVAC and Refrigeration Technicians to join our team. GREAT PAY! Dispatched from home, you will be responsible for maintaining...
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Customer Service Specialist
3 weeks ago
West Palm Beach, United States Service Experts Full timeOverview We are looking for a part time Customer Service Specialist, hours are 4:00-9:00PM, and Sat or Sun 7:00-2:00 or 2:00-9:00 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for...
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Customer Service Specialist
4 weeks ago
West Palm Beach, United States South Florida - Service Experts Full time**Overview** We are looking for a part time Customer Service Specialist, hours are 4:00-9:00PM, and Sat or Sun 7:00-2:00 or 2:00-9:00 **Why You Should Join the Service Experts Team?** Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an...
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Lead HVAC Service Technician
3 weeks ago
West Palm Beach, United States Xtra Mile - Service Experts Full timeJob DescriptionPosition Title: Service Technician (Residential/Light Commercial) Reports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Xtra Mile Cooling, Plumbing & ElectricLocation Address: 7830 Byron Dr # 7, West Palm Beach, FL 33404Why You Should Join the Service Experts Team?Our team...
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Dispatcher/customer Service
4 weeks ago
West Palm Beach, United States PALM BEACH FINEST TOWING II INC Full timeResponsibilities: - Provide exceptional customer service to clients and customers - Deal with radios ,and communicate with drivers, on which calls to attend to. - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with order placement, tracking, and product information - Enter and maintain accurate...
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Hvac Residential Service Technician
1 month ago
Palm Harbor, United States Blair's Air Conditioning & Heating Full timeJob DescriptionJob DescriptionHVAC SERVICE/SALES TECHNICIAN OPENING:The HVAC technician will be skilled in cleaning, adjusting and repairing systems. You will guide and advise the customer to select the most appropriate air quality system to fulfill their requirements. You will be responsible for air quality systems from installation to end-of-life by...
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Client Care Rep/dispatcher
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Palm Springs, United States 23 12 Hour Home Services INC. Full timeAfter working for two years at a prominent local plumbing company, the founding owner Kelly Russum, saw an opportunity with the lack of quality other plumbers in the area were providing. He felt that clients deserve more, so he decided to venture out on his own with what is now known as KC’s 23 1/2 Hour Plumbing & Air Conditioning. Opening its doors in...
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Experienced HVAC Service Technician
1 month ago
Palm Bay, United States Ken Williams Air Conditioning, Inc. Full timeJob DescriptionJob DescriptionKen Williams Air Conditioning, Inc. in Palm Bay, FL is actively seeking an Experienced HVAC Service Technician to troubleshoot, diagnose, service, repair, and perform maintenance on heating and air conditioning systems. Are you determined to make a smart career move? Do you want to work for a highly respected and stable heating...
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West Palm Beach, United States TLC Transportation Solutions Full timeJob DescriptionJob DescriptionJob Title: Dispatcher / Customer Service Representative / For 1ST, 2ND, or 3RD, Shifts positions available - Private Medical Transportation (Non-Emergency)Company Overview: TLC Solutions of Florida is a private non-emergency medical transportation company committed to providing safe, reliable, and timely transportation services...