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Front Office Patient Coordinator

3 months ago

Thousand Oaks, United States Conejo Women's Medical Center Full time

**Job duties include but are not limited to**:

- Warmly welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Ability to operate a multi-line phone with efficiency

**Medical Office Receptionist Skills and Qualifications**:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Medical Terminology

Pay: $16.00 - $19.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer Service: 1 year (required)
- Computer Skills: 1 year (preferred)

Work Location: In person