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General Manager

4 months ago

Mishawaka, United States Market Fresh Gourmet Full time

MFG (Market Fresh Gourmet) is a growing multi-concept restaurant group, currently with 4 restaurant concepts located Mishawaka, IN. Corndance Tavern, Bourbon and Butcher, Evil Czech Brewery and Jesús Latin Grill & Tequila Bar.

Carnegie Library Special Events is our private event space seating up to 175 guests and is in the upper level of Jesús.

Our butcher shop provides locally sourced meats while our commissary kitchen produces house-made products for each of our restaurant locations.

With 4 different concepts in 3 locations, there is something for every personality

Multi-unit & multi-concept management experience is a plus.

We are looking for an experienced and passionate Restaurant General Manager to join our team.

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with the guests as well as how to support your team.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, as well as greeting and serving restaurant guests, and supporting service.

Below is a more exhaustive list of your expected duties.

**JOB DUTIES**:

- Manage oversee the entire restaurant operation
- Use of R365 for day-to-day operations
- Deliver exceptional guest services
- Ensuring guest satisfaction
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Manage the restaurant’s tech stack.
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop hourly and salary staff
- Hire new employees
- Terminate employees when necessary
- Training and evaluating staff performance
- Manage food cost, forecast requirements, and maintain inventory
- Manage restaurant supplies including smallwares
- Control costs and minimize waste
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality.
- Manage and respond to review sites such as yelp, google, trip advisor, facebook and more

**JOB REQUIREMENTS**:

- Ideally, 5+ years of experience as a Restaurant General Manager
- Extensive food and wine knowledge
- Computer literacy
- Familiarity with restaurant management software (R365, Aloha, Triple seat)
- Experience in event planning
- Strong leadership, motivational, and people skills
- Good financial management skills
- Critical thinking and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills