Veteran Support Coordinator

2 weeks ago


Los Angeles, United States U.S. VETS Full time

**Veteran Support Coordinator - WEST LA**

**Level**: Experienced

**Job Location**: USVETS West LA - Los Angeles, CA

**Position Type**: Full Time

**Education Level**: 4 Year Degree

**Salary Range**: $25.07 - $35.26 Hourly

**Travel Percentage**:
**Job Shift**:
**Job Category**: Nonprofit - Social Services

**Description**
**_Veteran Support Coordinator (WEST LA)_**

The Veteran Support Coordinator reports directly to the Program Manager at the local U.S.VETS site. This individual will provide direct management of residential services operating within the buildings. In addition, the Veteran Support Coordinator will work collaboratively with other team members to provide fluidity and consistency in service delivery to veterans. This individual is the lead role in organizing and coordinating the day-to-day supportive program operations for veterans from point of entry and while into the residential programs. The Veteran Support Coordinator will also play a key role in establishing a therapeutic community by creating and organizing building service areas, therapeutic stations, and residential assistance services.

**FLSA Classification: Non-Exempt**

**Responsibilities**
- Facilitating and maintaining a therapeutic community for residents in collaboration with the interdisciplinary team
- Implementing residential program activities and providing direct services support
- Coordinating monthly van schedules and conducting weekly van runs based on client and program needs
- Managing van administrative tasks such as maintaining logs, scheduling maintenance, and submitting reports promptly
- Collaborating with the interdisciplinary team and Property Management on rent and housing-related issues
- Supporting Property Management with tasks like mail interruption troubleshooting and reporting
- Facilitating support groups, life skills classes, and teaching daily living skills as directed
- Creating and maintaining documentation within client charts and submitting required documentation accurately
- Conducting monthly check-ins and resident wellness checks as required
- Ensuring confidentiality and compliance with HIPAA standards
- Reporting and de-escalating problematic behaviors among residents
- Creating and maintaining internal client files and conducting supportive services intakes
- Addressing client issues promptly to maintain uninterrupted services
- Coordinating building activities and participating in site-wide and campus-wide events
- Managing events calendar and providing estimated budgets for events
- Maintaining a list of supportive community resources
- Assisting in data collection and preparing reports, including grant reporting and quality management activities
- Managing inventory of donations, goods, and company vehicles
- Attending scheduled team meetings and trainings
- Other duties as assigned

**Site-Specific Requirements**

For the Veteran Support position at U.S.VETS West Los Angeles location, the following is incorporated into this job description:
**Qualifications**
**Requirements**:

- Bachelors degree in social services field or other related field preferred (minimum of four years of relevant employment experience may substitute for degree requirements)
- Experience working with homeless and/or veteran population preferred
- Ability to work effectively with a diverse group of clients, staff, and community members
- Excellent written and oral communication skills
- Strong organizational skills and capacity to effectively prioritize tasks
- Conflict management skills training required
- Demonstration of personal and financial integrity in the workplace
- Ability to take direction, work independently with mínimal oversight, and to work within a team
- Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course

**NON-DISCRIMINATION** **POLICY**

**AMERICANS WITH DISABILITIES ACT - REQUEST FOR**

**REASONABLE ACCOMMODATION**

**Mission Statement**

U.S.VETS mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development, and comprehensive support.

Rev. 04/03/24

jeid-486b531dd866474f94c2329d898a3906



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