Intake Coordinator

6 days ago

Los Angeles, United States New Directions for Veterans Full time
Job DescriptionJob Description

Job Summary:

  • Answering phone and email inquiries
  • Greet incoming veterans and other professionals alike
  • Sending detailed emails of incidents
  • Maintain professionalism with referring parties and veterans
  • Comply with the policies and regulations of the company
  • Coordinate intake of incoming veterans by Gather admission documents
  • Sitting down with the veteran and filling out the initial paperwork
  • Going over the program rules and details about which program they are entering.
  • Inventory of belongings that veteran brings making sure that it is within our 7-7-2 rule
  • Taking all clothes and bags to be heat treated and washed
  • Showing the veterans around the building, to their room, and giving a warm hand-off to their case manager.
  • Managing schedule and complete invoice for ordering supplies
  • Organize and maintain log of referrals for programs
  • Schedule intake screenings and coordination of screening with case manager completing initial screening
  • Maintain updated and current resident/cm roster with accurate case assignments
  • Putting initial chart together for case managers for new veterans on their case load
  • Complete follow-up with referring parties after admission or non-admission into program
  • Other duties as assigned.

Required Skills

  • Meticulous attention to detail required.
  • Ability to understand and respect confidential data.
  • Excellent organizational, communication and interpersonal skills
  • Good computer skills in MS Word, Excel, Outlook.
  • Professional demeanor and presentation a must.

Education & Other requirements

  • Bachelor’s Degree from a four-year college or university or High School Graduate.
  • Knowledge of Homeless Services highly desired
Company DescriptionNew Directions for Veterans (NDVets) is staffed by a dedicated team of professionals who thrive in a rapidly growing, visionary organization. We seek individuals who can use their skills and commitment to help us in our mission to improve the lives of veterans. As a member of our team you will reap benefits far beyond a paycheck.Company DescriptionNew Directions for Veterans (NDVets) is staffed by a dedicated team of professionals who thrive in a rapidly growing, visionary organization. We seek individuals who can use their skills and commitment to help us in our mission to improve the lives of veterans. As a member of our team you will reap benefits far beyond a paycheck.

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