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Food Court Assistant Manager

3 months ago

Laveen, United States Vee Quiva Full time

**Closing Date June 3, 2024 At 400 Pm**:
**Salary: Depending on Experience (DOE)**

This position provides oversight to all Food Court to ensure profitable operation, optimum guest satisfaction, and return visits, as well as demonstrating the GILA WAY.

**Essential Duties And Responsibilities**:

- Promotes and provides excellent guest service experiences to both internal and external guests.
- Responsible for all aspects of the effective management of the business operations within a casino environment.
- Assists with supervising employees on the proper instructions on food handling, cash handling and work safety rules.
- Assist with actively coaching, counseling, directing, training and mentoring team in meeting Enterprise standards.
- Assist with fostering team work. Lead, direct, mentor and guide supervisors.
- Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
- Performs other special projects and duties as assigned.

**Supervisory Responsibilities**:
Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

**Skills/ Requirements**:

- High School Diploma or equivalent required.
- Prior experience in restaurant operation required.
- Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point of sale cash/credit transactions, cash reconciliation and product inventory.
- Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
- Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
- Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
- Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
- Strong interpersonal and communication skills, both written and oral.
- This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

**Important Notes**:
As a condition of employment, all new hires must pass the following:
Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

**Vee Quiva**:
**About Us**:
Vee Quiva is located at the South Mountain 202 Freeway and Vee Quiva Way in Laveen, this Four Diamond Awarded resort, is a favorite Valley retreat. 90 oversized rooms offer complimentary Wi-Fi, flat-screen TV, marble showers, all with no resort fee. Adjacent to the hotel, discover dining, slots, craps, roulette, baccarat, table games, and a BetMGM Sportsbook.

Restaurants include Fullhouse Cafe, Tequila Lounge and a food court featuring Fatburger and a Deli, and bars and lounges. Come enjoy mountain views and desert sunsets in an oasis environment.