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Aftermarket Manager
3 months ago
**Aftermarket Manager - Onsite**
**Company Profile**
Title: Aftermarket Sales Manager - Onsite
Location: Buena Park, California
Type: Full-Time Onsite
Salary Range: $110,000 - $140,000 (depending on education and experience)
**Job Summary**
The Aftermarket Sales Manager is responsible for overseeing and managing Leach’s aftermarket sales and services. This includes developing and implementing strategies to increase aftermarket revenue, improving customer satisfaction, and ensuring operations has clear priorities to support the customer. The Aftermarket Sales Manager will be responsible for both commercial and defense aftermarket, including sales directly to the US Government and related entities.
The Aftermarket Sales Manager reports to the Vice President of Sales and Marketing.
**Primary Responsibilities**
- Develop and execute aftermarket sales strategies to achieve financial targets and market share growth.
- Manage the aftermarket, including coordinating with the sales team, engineering teams, and customer service personnel to deliver timely responses on quotations, deliveries and other customer demands. Support the Business Units.
- Collaborate with other departments, such as operations and supply chain, to provide effective aftermarket support and ensure lead times support customers’ needs. Works effectively in a collaborative and team environment.
- Analyze market trends, customer needs, and competitor activities to identify opportunities for aftermarket growth and improvement.
- Establish and maintain strong relationships with key customers, distributors, and partners. This includes airlines, MRO facilities, and US Government entities including the DLA.
- Oversee the development and improvement of aftermarket programs, such as warranties, service contracts, and other programs.
- Monitor and report on aftermarket performance metrics, including sales, customer satisfaction, and profitability.
- Manage aftermarket inventory levels and pricing strategies to optimize profitability and customer satisfaction.
- Ensure compliance with relevant laws, regulations, and company policies related to aftermarket operations.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies.
- Actively contributes to the Business Unit team effort by accomplishing related actions as needed.
- Actively participates in the Business Management System.
- Performs other duties as required.
**Basic Qualifications**
- 3+ years’ experience in sales, service or aftermarket in aerospace and defense
- Bachelor's degree in business, marketing, engineering, or a related field
- Technical degree preferred but not required
- Dedication to delivering high-quality results in a fast-paced environment
- Proficiency in Microsoft Office and customer relationship management (CRM) software
- Strong analytical, verbal, written and interpersonal skills with the ability to interface with all levels of Leach’s customers and management
- Strategic leadership ability
- Strong presentation Skills
- Travel up to 25%
Must be authorized to work in the U.S.
To conform to U.S. Export Control Regulations, applicant should be eligible for any required authorization from the U.S. Government
Equal Opportunity Employer, Including Disability/Vets
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