Call Center Representative

Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible f Call Center, Representative, Customer Service, Technology, Healthcare

Required Skills & Experience-1-2 years of experience working in customer service/call center-High School diploma or GED-Good communication and personality-Adaptable and eager to learn, willing to work in a fast paced call-center-Excellent communication and reliable-Ability to type at least 36 WPMPlusses-Bilingual in Spanish, Vietnamese, and/or ChineseJob...

**CLASSIFICATION**:Hourly Non-Except **LOCATION**:Garden Grove **JOB SUMMARY**: Responsible for calling and answering patient call and scheduling appointments with their primary and specialty care providers for specific reasons and doing so in a caring and professional manner. **ACCOUNTABLE TO**: Clinic Lead **JOB DUTIES**:Responsible for calling and...

Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, youll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling...

Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you’ll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling...

Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you’ll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling...

**Looking to trade up to a better opportunity?** **Home Comfort in Anaheim, CA,** has an exciting opportunity for a customer service representative. We're looking for someone who loves helping people and wants to be part of improving lives every day. **Why join this team?** - Medical, Prescription, Dental, Vision - Disability and term life insurance -...

**Description** Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible for the resolution of customer inquiries through multiple channels; data entry to maintain...

**Job Summary**: **Duties**: - Manage and lead a team of call center representatives - Monitor and analyze call center performance metrics - Develop strategies to maximize call center efficiency and quality - Handle escalated customer calls and issues - Implement training programs for staff development - Ensure compliance with company policies and...

Description: We're hiring a **Member Care Center Coach** who will serve as a vital link between coaching excellence and quality assurance standards. This role leverages extensive coaching experience to guide MCO’s, both individually and within teams. By assessing inbound and outbound calls, performance strengths and improvement areas are identified in...

HIRING Call Center Representatives for a Well-Known Credit Union FULLY REMOTE, must be able to go in office to pick up equipment in Anaheim OR Pasadena office.Monday-Friday 8am-5pm$21/hr Direct Placement BenefitsEquipment provided*Must have 3 years MINIMUM of credit union call center experience* About Aston Carter:Please Note: Scammers are posing as Aston...

A Team Staffing, Southern California's locally-based staffing firm specializing in the title, escrow, mortgage and real estate industries, has an immediate opportunity for a Call Center Operations Manager to lead the customer service team for a leadi Operations Manager, Operations, Call Center, Manager, Customer Service, Service Assistant, Manufacturing

Please use Firefox or Chromeinternet browserto complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 152N...

Please use Firefox or Chromeinternet browserto complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 152N...

Please use Firefox or Chromeinternet browserto complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 152N...

Please use Firefox or Chromeinternet browserto complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 152N...

Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening.We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 156N...

Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening.We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 156N...

Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening.We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 156N...

Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening.We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 156N...