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Call Center Representative
4 months ago
Required Skills & Experience
-1-2 years of experience working in customer service/call center
-High School diploma or GED
-Good communication and personality
-Adaptable and eager to learn, willing to work in a fast paced call-center
-Excellent communication and reliable
-Ability to type at least 36 WPM
Plusses
-Bilingual in Spanish, Vietnamese, and/or Chinese
Job Description
Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.
