Dental Front Desk

3 weeks ago


Harrisburg, United States Periodontal Associates, Harrisburg PA Full time

Duties to include:

- Checking patients in and out, greeting and acknowledging all incoming patients and visitors.
- Verifying accurate information for patient demographics and insurance benefits.
- Scanning all relevant information for insurance and patient into digital chart.
- Documenting all patient-related conversations in patient chart.
- Appointment and scheduling maintenance.
- Confirming and filling openings in the schedule.
- Estimating and collecting co-pays using insurance websites and pre-determinations.
- Preparing treatment plans for patients as necessary to assist the treatment coordinator.
- Making financial arrangements according to office protocols.
- Opening and closing the office, including daily deposits and end-of-day paperwork.
- Interaction with clinical staff to better serve our patients.
- Direct instruction from Office Supervisor, Business Manager and Doctors.
- Preparing initial claims for all services, including necessary documentation (unless otherwise noted by Dr.).
- Other duties as assigned.

Hours:

- Monday & Wednesday 7:30 am - 4 pm*
- Tuesday & Thursday 7:30 am - 5 pm*
- Friday 8 am-12 pm
- No evenings or weekends
- _*Shift end times may vary slightly based on patient and office needs_

**Salary**: $16-$20 per hour (dependent on experience)

**Benefits**:

- Health & Vision Insurance
- Dental discounts
- 401(k)
- Supplemental Insurance including life, disability, accident, cancer and critical illness
- Paid Vacation Time
- Paid Sick Time
- Continuing Education
- Bonus pay structure based on collections goals, paid out monthly

Software Used:

- Open Dental
- Weave _(patient communication tool)_
- BlueNote _(inter-office communication tool)_

Pay: $16.00 - $20.00 per hour

Expected hours: 36 - 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus opportunities

**Experience**:

- Dental receptionist: 2 years (preferred)

**Language**:

- Spanish (preferred)

Work Location: In person



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