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Administrative Support

3 months ago

Phoenix, United States Georgia IT Inc. Full time

Administrative Support for Premium Audit Center
**Location**: Phoenix, AZ
**Duration**: 6+ Months

Job Schedule-on site for training. Once trained and demonstrating an understanding of duties, the manager will allow 2 days WFH
Job Hours-during training 8-430 AZ
Interview process-one

Job Title: Administrative Support for the Premium Audit Center
Summary
- Main job function will be to make audit assignments, triage completed work and obtain new line contact information and update applicable systems, proprietary system and use of the internet.

Job Responsibilities
- Audit assignments and back-office support through daily/monthly low complexity tasks
- Complete audit assignment packages; which may include rating information, applicable endorsements, loss runs, WCRIB (Work Comp Rating Insurance Bureau) Inspection reports for audit staff or communication to audit vendor.
- Work order creation
- Based on provided information, Triage completed work to ensure proper routing and updating applicable systems with received dates
- Monthly self-reporting of applicable performance metrics, which may include production, time & attendance.
- Update and maintain all manual vendor, line of business and other miscellaneous reporting requirements
- Validation of vendor invoices against assignments

**Skills**:

- No Phone support or experience needed in this role

Accountability
- Proactively seeks guidance and clarification
- Takes responsibility for acquiring and developing job related knowledge
- Effectively prioritizes work and delivers accurate results
- Makes decisions with mínimal supervision
- Customer Focus
- With guidance, demonstrates an understanding of customer needs and expectations
- Displays responsibility for customer issues from beginning to resolution
- Teamwork
- Takes action to achieve team goals
- Coordinates own work efforts with others

Education and Experience
- 0-2 years business or customer service experience
- High school degree or equivalent required.
- Computer Experience required-must be able to work in Excel on spreadsheets (basic experience needed)
- Insurance, Premium Audit, Work Comp and/or General Liability background would be preferred

**Job Type**: Contract

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 2 years (required)
- Executive administrative support: 1 year (preferred)
- Microsoft Excel: 1 year (required)
- spreadsheets: 1 year (preferred)
- audit: 1 year (preferred)

Ability to Commute:

- Phoenix, AZ 85027 (required)

Work Location: Hybrid remote in Phoenix, AZ 85027