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Facilities Administrative Assistant
4 months ago
**Description**:
CORE DUTIES:
- Process non-standard requests, initiate appropriate documentation and notify Building Manager and/or coordinate with outside agencies as needed.
- Work closely with custodial team and Building Manager to identify deficiencies and make recommendations to remedy problems.
- Perform facility inspections on a routine basis.
- Accountable for key control and assets provided.
- Identify maintenance needs throughout assigned buildings (i.e. safety concerns, missing furniture, etc.)
- Enter corrective work orders to rectify any maintenance issues that are found during building inspections.
- Damage billing assessment and compilation.
- **Gather and manipulate data via Excel.**:
- Provide thorough photo documentation for damage billing process.
- Assist with special facility related projects as deemed necessary by Building Manager.
- Ability to interface appropriately with Stanford colleagues and outside vendor groups.
**Qualifications**:
Knowledge, Skills and Abilities:
- Demonstrates excellent problem solving and decision making skills to effectively solve and respond to complicated requests.
- Excellent customer service experience and a proven ability to meet performance standards.
- Ability to work in a dynamic environment with potential for shifting priorities.
- Excellent attention to detail and accuracy.
- Ability to use authority, knowledge and judgment to respond effectively to complicated requests.
- Ability to multi task.
- Ability to learn policies and procedures and correctly provide that information to customers and use information to make sound decisions.
- MS Word and Excel experience
- Excellent customer service, both in written and oral communication.
- Correct attire for job function, presentable at all times.
PHYSICAL REQUIREMENTS*:
- Frequently stand/walk, sit, perform desk based computer tasks, use a telephone, and grasp lightly/fine manipulation.
- Writing by hand, sort/file paperwork.
- Rarely kneel/crawl.
- Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
WORKING CONDITIONS:
- May work extended hours
WORK STANDARDS:
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
**Requirements**:
**Education & Experience**:
**HS diploma or GED and at least 1 year of experience in an educational or facilities environment.**
**They may be required/asked to drive an electric golf cart. So they must have a valid driver's license as well as take an online Golf Cart Training course once they are hired. Driving will be required less than 10%**
**M-F 8-5pm**
**Job Types**: Full-time, Part-time
Pay: Up to $24.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Application Question(s):
- You may be required to drive an electric golf cart. Therefore, you must have a valid driver's license and take an online Golf Cart Training course once you are hired. Driving will be required less than 10% of the time.
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer service: 3 years (preferred)
- Administrative Assistant: 3 years (preferred)
Ability to Commute:
- Stanford, CA 94305 (preferred)
Work Location: In person