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Host/hostess

2 months ago

Santa Monica, United States 1212 Santa Monica Full time

**Host**

**Global Dining’s success is only achievable as each team member, whom we consider our Partners, are in a healthy competition as well as examining their own performance to ensure consistent improvement.”**

**“For Company’s continual growth, we involve everyone in important decisions, allowing them the opportunity to voice their own thoughts and ideas. One of Global Dining’s most valued principle is growth based on the principles of a Meritocracy, we are fair in providing them chances to professionally grow, taking into consideration performance, emotional intelligence and leadership skills.”**

**Job Summary**:
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter guest names into the computer system, show guests to their table and bid guests farewell as they leave.

A Host must be able to carry natural conversation with guests without sounding scripted or intrusive. Additionally, the Host performs light housekeeping duties and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host is required to answer the phones and fill to-go orders when needed. Availability must include nights and weekends.

**Job Duties**:

- Greeting guests with a personable greeting and appearance in order to create the first impression of our establishment.
- Being well versed in any and all needs that may occur at the host stand, including but not limited to menu knowledge, property knowledge, time-based knowledge such as happy hour times, and open table iPad usage.
- Taking guests to their table and setting them up for a 5-star service, letting them know their servers name and answering any and all questions that may arise during this transition of host to server in a friendly manner
- Checking and maintaining table status on OpenTable
- Checking and maintaining bathrooms regularly
- Might support bussers in clearing tables, wiping down tables/menus, and setting silverware
- Stay well informed of the restaurants policies
- Adhere to the dress code

**Minimum Qualifications and Skills**:

- The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position._
- High School Diploma
- Must have a positive and energetic attitude
- Friendly and capable communication skills with both guests and fellow employees in order to maintain our level of professionalism
- Exceptional phone etiquette, professional and courteous at all times
- Flexibility when working alternating shifts
- Being able to work efficiently and accurately without delegation or supervision-take initiative
- 1 year experience and ability to demonstrate what you’ve learned from that experience

**Physical Demands**:

- In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. _
- Ability to stand and walk for extended periods of time while maintaining an energetic mentality and keeping up with the tempo
- Must be able to see, hear, speak, and write clearly in order to communicate with employees and customers; manual dexterity required for reaching and lifting of small objects, and operating office equipment
- Must be able to reach, bend, climb and stoop. Must be able to carry up to 30lbs

**Work Environment**:

- In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job._
- Fast paced environment. Lively atmosphere and noise levels are high

Work Remotely
- No

**Job Type**: Part-time

Pay: $18.00 - $24.00 per hour

**Benefits**:

- Employee discount

Shift:

- Day shift
- Evening shift

Weekly day range:

- Weekends as needed

Work Location: In person