Host/Hostess

1 month ago


Santa Fe, United States Ojo Caliente Holdings, Inc. Full time
Job DescriptionJob DescriptionDescription:

As a Host/Hostess, you will be responsible for providing a warm and welcoming environment for our guests. You will greet guests, seat them, take reservations, and answer questions about the restaurant. Your main goal is to ensure that our guests have an enjoyable dining experience from the moment they enter the restaurant until the moment they leave.

Tasks and Responsibilities:

  1. Greet guests as they arrive at the restaurant.
  2. Answer any questions guests may have about the restaurant or the menu.
  3. Seat guests and escort them to their table.
  4. Provide menus to guests and explain any specials or promotions.
  5. Take reservations over the phone or in-person.
  6. Maintain a clean and organized lobby area.
  7. Monitor the waitlist and seating availability.
  8. Communicate with servers and kitchen staff to ensure timely service.
  9. Handle any guest complaints or concerns.
  10. Thank guests as they leave and invite them back.

Requirements:

  1. Excellent communication and customer service skills.
  2. Ability to multitask and prioritize tasks in a fast-paced environment.
  3. Friendly and outgoing personality.
  4. Attention to detail and ability to maintain a clean and organized lobby area.
  5. Ability to stand for long periods of time and lift up to 25 pounds.
  6. Ability to work evenings, weekends, weekdays, and holidays.
  7. Previous experience in a restaurant or customer service role preferred.

This job summary is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by their supervisor or management.

Ojo Spa Resorts Discounts and Perks:

Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

  • Mission based company with values you trust
  • Ongoing training to build critical skills for current and future roles
  • Numerous Growth & Developmental Opportunities
  • Discounted Lunch
  • Free Lunch/Dinner on Thanksgiving & Christmas
  • Soak in the Springs for FREE (Monday - Thursday). Free to intern and one guest (over age 13)
  • 40% off Spa Treatments (includes private pools and private Ojitos)
  • 40% off at the Restaurants
  • 20% off at the Gift Shops
  • Discounted Lodging Rate
  • Hiking Trails

Ojo Santa Fe: Gym, Puppy Patch, Chicken Chat

Ojo Caliente: Guided Meditation Sessions, Yoga Workshops (if space available) & Monthly Birthday Treats

Requirements:

Requirements:

  1. Excellent communication and customer service skills.
  2. Ability to multitask and prioritize tasks in a fast-paced environment.
  3. Friendly and outgoing personality.
  4. Attention to detail and ability to maintain a clean and organized lobby area.
  5. Ability to stand for long periods of time and lift up to 25 pounds.
  6. Ability to work evenings, weekends, weekdays, and holidays.
  7. Previous experience in a restaurant or customer service role preferred.

This job summary is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by their supervisor or management.



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