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F&B Host/ess

2 months ago

Santa Monica, United States Sand & Sea Full time $21
Job DescriptionJob DescriptionSalary Range:$21.30 To 21.30 Annually

Starting pay is $21.30 per hour

Full-time employment benefits include:

  • Paid Time-Off (PTO)
  • Holiday Pay
  • Medical, Dental, and Vision coverage options
  • Life Insurance (employer sponsored)

We also provide all employees with:

  • Sick-Pay (up to 72 hours per calendar year)
  • 401k plan option with employer match up to 5% of total eligible income
  • On-site parking
  • Public transportation cost reimbursement
  • Alternative modes of transportation pay for walking, biking, or carpooling to work


JOB DESCRIPTION

PROPERTY:

Shore Hotel

TITLE:

Host/Hostess

DEPARTMENT:

Food & Beverage

STATUS:

Non-Exempt, Part-Time, Seasonal

SUPERVISED BY:

Director of Food & Beverage

SUPERVISES:

No supervisory responsibilities.

Food & Beverage Host/Hostess will greet and welcome hotel guests and ensure servers are aware of guest seated in their section.

  • Set up the coffee bar in the lobby by 6:00AM, properly restock with 3 freshly brewed coffee urns, coffee cups, lids, assortment of sugar, milk, stirrers and cream.
  • Clean all the menus and set them out on the bar
  • Make sure all chairs and tables are clean and properly set up
  • Welcomes guest with proper salutation, inquire their room number and last name, walk them to their table.
  • Let the guest know their server will assist them in a minute
  • On free time assist severs refill coffee and water on the tables
  • If there is no seating available, add guest’s name to the waiting list and have them seat in the lobby until you call them
  • Maintains coffee bar area clean and properly restocked until 10:00AM
  • Knowledgeable about the food & beverage offerings
  • Knowledgeable of hotel amenities
  • Properly closedown coffee bar at the end of the shift, leaving the area clean and organized
  • Clean menus and stored them away
  • Perform additional duties as requested by the supervisor

ESSENTIAL JOB QUALIFICATIONS & COMPETENCIES:

Proven success in the following job competencies:

  • Honesty; has honest, direct, and factual communication and actions with internal and external customers.
  • Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.
  • Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.
  • Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
  • Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
  • Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.