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Director of Quality Assurance
4 months ago
**Location**: Remote or 400 6th St. S, St. Petersburg, FL, 33701
**Company Overview**: Neptune Flood is the largest private flood insurance company in the USA, committed to providing innovative and comprehensive flood insurance solutions. We leverage advanced technology and data analytics to offer our customers seamless, cost-effective, and reliable coverage. As we continue to grow and enhance our services, we are looking for a seasoned Director of Quality Assurance to lead and elevate our QA operations.
**Key Responsibilities**:
**Strategic Oversight**:
- Develop and implement a comprehensive QA strategy that aligns with Neptune Flood's business objectives and technology roadmap.
- Provide leadership and direction for the QA team, fostering a culture of quality, innovation, and continuous improvement.
- Work closely with senior management and other stakeholders to integrate QA processes with business and product development goals.
**Operational Management**:
- Oversee the execution of QA processes and testing activities across all product lines to ensure the highest standards of quality and reliability.
- Enhance the existing QA operating control environment, identifying and mitigating risks, and ensuring compliance with regulatory and industry standards.
- Implement robust metrics and reporting systems to monitor and communicate QA performance and effectiveness.
**Hands-On Development**:
- Participate directly in the design, development, and execution of test plans and test cases, particularly for complex and high-impact projects.
- Lead by example in conducting thorough testing, identifying defects, and working collaboratively with development teams to resolve issues.
- Stay abreast of the latest QA tools, technologies, and methodologies, including efficiency gains using advanced AI and ML models.
- Advocate for, and implement, best practices and innovations.
**Team Leadership and Development**:
- Mentor, coach, and develop a high-performing QA team, providing guidance on career development and technical growth.
- Foster a collaborative and inclusive team environment that encourages knowledge sharing and continuous learning.
- Identify skill gaps and training needs and implement development plans to enhance team capabilities.
**Qualifications**:
**Experience**:
- 7+ years of experience in quality assurance, with at least 5 years in a leadership role.
- Proven track record in managing and developing QA teams and processes in a fast-paced, technology-driven environment.
- Experience in the financial or insurance industry, or related field, is highly desirable.
**Skills**:
- Strong strategic thinking, mathematics and problem-solving abilities, with the capacity to align QA initiatives with broader business goals.
- Excellent hands-on technical skills in designing and executing manual and automated tests.
- Proficiency with QA tools and platforms such as Cypress, Playwright, JIRA, and Postman.
- Deep understanding of QA methodologies, testing types, and best practices, including Agile and DevOps environments.
**Leadership and Communication**:
- Exceptional leadership and team management skills, with the ability to inspire and motivate others.
- Superior communication and interpersonal skills, capable of engaging effectively with technical and non-technical stakeholders.
- Strong organizational skills, with the ability to manage multiple priorities and projects simultaneously.
**Why Join Neptune Flood**:
- Be part of an innovative and rapidly growing company that is transforming the flood insurance landscape.
- Work in a dynamic, supportive, and collaborative environment where your contributions are valued and recognized.
- Enjoy opportunities for professional growth and development in a company committed to your success.
- Competitive salary and comprehensive benefits package.
Pay: $100,000.00 - $120,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Saint Petersburg, FL 33701: Relocate before starting work (required)
Work Location: Hybrid remote in Saint Petersburg, FL 33701
